NetSuite · 1 month ago
Senior Customer Success Manager
United States
Full-time
Remote
Mid, Senior Level
3+ years expNetSuite is a world leader in cloud solutions, utilizing advanced technology to address contemporary challenges. The Senior Customer Success Manager will develop long-term partnerships with clients to ensure they realize the full value of their investment and maintain high client satisfaction by acting as a liaison between clients and Oracle's operations.
Cloud ComputingComputerCRMiOSSaaSSoftware
No H1B
Responsibilities
Develop long-term partnerships with our clients to ensure they remain successful by realizing the full value of their investment with us, to ensure the client continues/replenishes/renews their contracts with Oracle
Responsible for maintaining a high level of client satisfaction by being a liaison between our clients and Oracle's internal operations
Identify product expansion/upsell opportunities
Work with larger clients
Provide input into the CSM methodology and direction
Qualification
Required
3 to 5+ years of experience in a related field
Ability to read, write, and speak English
Experience in developing long-term partnerships with clients
Ability to maintain a high level of client satisfaction
Experience in identifying product expansion/upsell opportunities
Experience working with larger clients
Ability to provide input into the CSM methodology and direction
Company
NetSuite
NetSuite is cloud computing company dedicated to delivering business applications over the internet.
Founded in 1998Redwood Shores, California, USA
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$157.79MKey Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M
Leadership Team
Brian Chess
SVP Technology and AI
E
Eli Johnson
Vice President, Global Sales Productivity
Recent News
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