NEOGOV · 11 hours ago
POLICE CALL TAKER (Multiple Vacancies) - Range 31 / APD
Anchorage, AK
Full-time
Onsite
Entry Level
$30.68/hr - $42.20/hr
2+ years expNEOGOV is seeking a Police Call Taker for the Anchorage Police Department. The role involves performing radio dispatch, public information, and clerical duties to support the Communications Center, including answering emergency calls and determining the nature of the call.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Under supervision, performs a variety of radio dispatch, public information, and clerical duties in support of the Anchorage Police Department's Communications Center
Works with considerable independence of judgment and action within defined policies and instructions in deciding whether, where, and when emergency personnel should be dispatched
Perform other duties as assigned
Answers emergency 911 and non-emergency calls, determines nature of call and routes it to the proper agency, or takes appropriate action to complete call for service
Obtains all pertinent information necessary for assignment of required resources
Establishes priority of complaints and determines level of response necessary
Enters appropriate data on dispatch cards, computer and report forms, as required
Retrieves information from law enforcement information systems, local, state and national
Operates Computer Aided Dispatch System, telecommunications equipment, as well as standard office equipment processing and telecommunications equipment
Qualification
Required
High School Diploma, GED, or equivalent
Two (2) years of experience which involved a substantial amount of public contact and office clerical duties
Satisfactory national criminal background investigation (AS 12.62.160, AS 12.62.400, 13 AAC 85.010, and 13 AAC 85.210) and financial review
Alaska Public Safety Information Network (APSIN) / National Crime Information Center (NCIC) certification within thirty (30) days of hire
Satisfactory Criminal Justice Information System (CJIS) background check at time of hire
Satisfactory psychological assessment (determines job suitability) at time of hire
Satisfactory drug screening at time of hire
Satisfactory audiological exam at time of hire
Typing test at a net speed of 35 WPM at time of hire
Valid State of Alaska Driver's License and satisfactory Driving Record at time of hire
Preferred
Experience in dispatching and/or receiving a high volume of calls for service
Preference for applicants with the ability to type at a net speed of 70+ WPM
Benefits
Medical/Dental/Vision/Audio
Life Insurance
Dependent Life Insurance
Short Term Disability
Long Term Disability
Flexible Spending Accounts – Health and Dependent Care
Health Savings Accounts
State of Alaska Public Employee Retirement System (PERS) Program
401(k) up to 6% employer match
457 Deferred Compensation Plan
Employee Assistance Program
Paid Leave Plan
13 Paid Holidays
Paid Tuition and Books
4% Pay Raise for Associate's Degree
8% Pay Raise for Bachelor's Degree
Leave accrual earned each pay period
Separate Sick Leave accrual earned each pay period
Shift differentials paid for qualifying swing (3%) and mid (6%) shifts
Take Home Car Program for qualifying positions
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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