Terra West Management Services ยท 2 weeks ago
In-House Marketing Representative / OPC - Somerpointe Resorts
Terra West Management Services is a leading developer of vacation ownership with a network of resorts. The In-House Marketing Representative's primary role is to assist in procuring bookings for timeshare presentations while providing excellent customer service and executing marketing strategies.
Real Estate
Responsibilities
To procure bookings for timeshare sales presentations
To conduct face-to-face marketing presentations sharing the benefits of attending a vacation ownership sales presentation
Responsible for calling assigned leads (pre arrivals) for the purpose of scheduling In-house/ FL Tours
Calling In House Guests for the purpose of scheduling In-house/FL Tours
To pro-actively pursues eligible guests on-site to preview through direct purchase of a mini-vacation package
To complete required paperwork and data-entry accurately and completely for each package sale
To provides location-related guest service to resort guests and visitors, including directing guests to responsible resort services for specific resort information
To assist booking guests for shows to executing marketing strategies while providing excellent service
To complete a spectrum of responsibilities assigned by manager
To ensure the marketing process is adhered to once the initial training is complete
To maintain marketing results at an acceptable level as determined by management
Qualification
Required
Possess excellent customer-relations skills
Superb organizational skills
Knowledge of the city and surrounding areas
Able to project a positive attitude and image at all times
Flexible with schedule and work time
Possess proficient knowledge of computer programs, i.e., Microsoft Word, Excel, and Outlook
Assist resort guests with entertainment needs such as shows, adventure tours, dining information, transportation, etc
Develop product knowledge and show a learning aptitude to improve your performance
Reviews package & tour information with guests if needed
Position requires a Timeshare Sales Marketing Agent License or ability to get one