TCL North America · 1 month ago
Cloud Operations Engineer (On-site, Bellevue, WA)
Bellevue, WA
Full-time
Onsite
Mid, Senior Level
$90K/yr - $120K/yr
5+ years expTCL North America is committed to innovation in consumer technology, empowering millions worldwide with premium solutions. As a Cloud Operations Engineer, you will manage and optimize SaaS infrastructure across AWS and GCP, ensuring service delivery, data monitoring, and security compliance.
Consumer Electronics
Responsibilities
Manage and maintain day-to-day operations of AWS and GCP-based applications and services, including EC2, S3, RDS, EMR, Kubernetes (EKS/GKE), and related services
Perform regular system maintenance, including software updates, security patching, and backups, ensuring optimal reliability and security
Implement and manage Infrastructure as Code (IaC) using Terraform or similar tools
Utilize monitoring tools like Prometheus, Grafana, and CloudWatch/Stackdriver to ensure service-level agreements (SLAs) are met
Proactively identify, investigate, and troubleshoot error conditions, collaborating with the engineering team to resolve live incidents
Manage network load balancing and optimize database performance (MongoDB, RDS)
Implement and manage security controls for a multi-cloud architecture, adhering to SOC 2 and GDPR standards
Continuously improve the security technology stack, processes, and procedures
Maintain compliance documentation and participate in audits
Manage configuration management processes using Ansible or similar tools for software updates and migrations
Administer and support our Jamf MDM solution, ensuring smooth onboarding and offboarding of mobile devices
Collaborate with global development and support teams across multiple time zones
Work with server providers to maintain stable and secure infrastructure
Develop and maintain Python and Shell scripts for automation of routine tasks
Contribute to continuous improvement initiatives around tools, systems, processes, analytics, and reporting
Work with EMR and similar tools to maintain big data pipelines
Qualification
Required
Bachelor's degree in computer science, Information Technology, or a related field. A relevant business degree with demonstrated technical cloud experience will be considered
5+ years of relevant experience in cloud operations and systems administration
Strong proficiency in Python and Shell scripting for automation
Extensive experience managing containerized environments (Kubernetes), databases (MongoDB, RDS), load balancers, and cloud storage (S3, GCS)
Proven experience with AWS and GCP services, including EC2, S3, RDS, EMR, and related technologies
Strong analytical and problem-solving skills, with a focus on root cause analysis
Experience with Infrastructure as Code (Terraform, CloudFormation)
Familiarity with monitoring tools like Prometheus, Grafana, and CloudWatch/Stackdriver
Experience working in a dynamic, global environment
Excellent communication and interpersonal skills
Strong organizational skills, self-motivation, and attention to detail
Ability to work independently and as a strong team player in a fast-paced environment
Flexibility to work occasional weekend or off-hours support as needed
Experience working with Jamf MDM
Preferred
Bilingual Chinese/English is highly desired
Advanced degree or professional certification in Compliance (e.g., CISSP, CISA) is a plus
Benefits
Vacation: Starting at 5 days per year
Health & Wellness Days: 10 days per year (prorated based on start date)
Paid Holidays: 12 days per year
Medical Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Pension Plan
Company
TCL North America
After spending over 40 years at the forefront of consumer technology, TCL has pushed the boundaries of what’s possible, raising the bar across our industry, and proudly pioneering new innovations.
51-200 employees
H1B Sponsorship
TCL North America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2023 (1)
Funding
Current Stage
Growth StageLeadership Team
Chris Regina
Chief Content Officer
Daniel Smith
Chief Creative Officer
Company data provided by crunchbase