Goodwill Industries of Michiana · 1 month ago
Recruiter, Retention and Alumni Coordinator - Elkhart and South Bend - FT
Goodwill Industries of Michiana is seeking a Recruiter, Retention and Alumni Coordinator to support The Excel Center’s mission. This role focuses on leading recruitment, retention, and alumni engagement efforts for adult learners seeking to earn their Indiana Core 40 high school diploma.
Non-profit Organization Management
Responsibilities
Design and implement recruitment strategies to attract adult learners
Create and maintain a recruitment and retention calendar aligned with enrollment periods and key community events
Support student retention through proactive outreach and engagement efforts
Record and manage outreach, retention, and alumni data in the student information system
Collaborate with life coaches, teachers, and campus directors to identify and re-engage at-risk or withdrawn students
Partner with the marketing team to develop outreach materials
Represent The Excel Center at community events and with local organizations
Establish a regular schedule for visiting local school districts to connect with prospective students
Develop and maintain alumni engagement initiatives
Maintain a detailed time and outreach activity log
Prepare and present recruitment and retention data reports to leadership to inform future strategies
Conduct regular student check-ins to identify and address barriers to retention
Submit weekly and end-of-term recruitment and retention reports
Build and maintain relationships with key community partners, with check-ins at least once per term
Coordinate visits from community partners to school campuses
Other duties as assigned
Qualification
Required
High School Diploma required
Proven experience working with adult learners or in community outreach settings
Exceptional communication and interpersonal skills, with the ability to build strong relationships
Strong organizational skills and the ability to manage multiple priorities across two school locations
Comfortable with public speaking and actively engaging with diverse community groups
Proficient in data tracking and maintaining alumni relationships
Deep commitment to educational equity and providing second-chance learning opportunities
Self-motivated, collaborative, and results driven
Experience in student recruitment, outreach, or case management
Demonstrated involvement in or strong connections with the local community
Requires reliable transportation and regular travel between assigned campuses
Occasional evening or weekend availability for community or school events
Preferred
Associate or bachelor's degree in education, communications, social work, or a related field
Bilingual in Spanish and English is preferred but not required
Company
Goodwill Industries of Michiana
Our mission is to strengthen communities by empowering people to achieve their most abundant life!