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WaFd Bank · 5 hours ago

Business Banking Relationship Manager

Bellingham, WA

Full-time

Onsite

Entry, Mid Level

$80K/yr - $130K/yr

2+ years exp

WaFd Bank is seeking a Business Banking Relationship Manager 1 to develop and manage relationships with business clients. The role involves business development, negotiating credit terms, and collaborating with various banking colleagues to meet client needs while ensuring compliance with regulations.

BankingFinanceFinancial Services

Responsibilities

Engages in business development activities and solicitation of new business prospects; actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services; maintains active prospecting efforts, including identification, qualification and calling; investigates and follows up on significant changes in status of existing customers; consistently balances prospecting efforts and quality customer maintenance responsibilities; meets with customers to discuss needs and outline appropriate Bank services; resolves customer concerns or problems as necessary

Establish, and negotiate where necessary, the terms under which credit will be extended, including the costs, repayment method and schedule and collateral requirements

Developing a deep understanding of non-credit products. Leads the engagement with clients and prospects uncovering opportunities and appropriate solutions to help the clients more efficiently manage cash flow

Performs all required portfolio management responsibilities, including but limited to monitoring of customers’ financial reporting requirements and compliance with covenants

Stays current on all compliance training and adheres to the bank’s commitment to abide by all Know Your Customer expectations and Bank Secrecy Act regulations

Seeks to be a trusted advisor by maintaining current knowledge on the customers’ business and industry

Participates in Networking to increase the Bank’s visibility in the business communities we serve, and to enhance new business opportunities

Serves as the primary contact for non-borrowing and borrowing clients for matters relating to other Bank services, including personal, private banking, and wealth management

Partners closely with SBA Loan Officer’s for credits requiring government guarantees

Counsels with and assists in the training, development and mentoring Branch Managers

Adhere to bank policies and procedures designed to comply with federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations. To that end, ensure timely and accurate preparation of Currency Transaction Reports, Suspicious Activity Reports and other recordkeeping requirements

Complete and pass all assigned eLearning courses and assigned certifications as required

Avoid all real or perceived conflicts of interest and always maintain client privacy and confidentiality

Completes special projects assigned by manager

Qualification

Business developmentCommercial lendingNegotiatingMicrosoft OfficeNCinoSalesforceCommunication skillsOrganizational skillsAttention to detailTeamwork

Required

Bachelor's Degree or approved equivalent; completion of courses in finance, accounting and real estate analysis or equivalent training in commercial banking

Negotiating experience, accuracy, strong organizational skills, attention to detail and success working with clients with diverse banking needs

Effective verbal and written communication skills. Able to work independently with little supervision as well as in a team environment

Must be proficient with Microsoft Office applications, (primarily WORD, PowerPoint Excel, Teams, Outlook, and Power BI); Experience with nCino and Salesforce is desired; Position requires clear and concise verbal and written communication skills including good customer relations skills

Minimum of 2 years originating Business Loans up to $5MM through a centralized underwriting channel

Proven success in growing existing credit and deposit relationships, and winning new relationships

Possess a good understanding and working knowledge of commercial lending terminology, fundamentals of sound credit underwriting, loan processing, loan documentation and lending procedures

A Relationship Manager must be self-motivated and production-oriented with a desire to grow existing relationships and actively pursue business development