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NetSuite · 1 month ago

Senior Manager, Software Development - Media Services

Nashville, TN, United States

Full-time

Hybrid

Senior Level, Lead/Staff, Director/Executive

10+ years exp

NetSuite is a company focused on providing cloud solutions, and they are seeking a Senior Manager of Software Development for their Media Services team. This role involves partnering with executive leadership to strategize and execute cloud migration initiatives, while also leading engineering teams to deliver cloud services that meet the needs of media and entertainment firms.

Cloud ComputingComputerCRMiOSSaaSSoftware

Responsibilities

Recruit, hire and maintain engineering staff / consultants which deliver and operate cloud services that enable M&E firms to move their workloads to OCI

Lead consulting and onboarding teams to plan and execute enterprise migrations to OCI, including discovery, solution design, migration runbooks, integration with customer media workflows, and post-launch success measurement

Launch new tools and cloud services which establish operational excellence, including SLAs/SLOs, incident management, and continuous improvement practices

Set and drive the technical direction for the team and partner organizations; collaborate closely with Product, Architecture, Security, Sales, CSM, Support and Customers

Stay abreast of emerging technologies and industry best practices, ensuring compliance while driving innovation

Establish and stimulate software development standards and processes along with best practices for the org

Develop strategic plans with leadership, team, and customers; define OKRs and KPIs to inform prioritization and decision-making

Build and lead high-performing, geographically distributed teams; mentor managers and engineers to grow top talent

Engage directly with executive leadership and key customer stakeholders to align technical roadmaps with business outcomes

Drive domain execution across playback, content augmentation, video transcoding and packaging, content delivery using CDNs, live streaming, streaming analytics, and flexible billing and cost analytics

Create repeatable onboarding playbooks, training, and readiness materials to scale customer adoption; channel customer feedback into product and platform roadmaps

Qualification

Cloud migrationVideo playbackContent delivery networks (CDN)Live streamingCross-cloud migrationsMentoring talentExceptional communicationCollaboration

Required

10+ years of experience in software development and engineering leadership

Strong soft skills - exceptional communication, collaboration, and the ability to mentor and develop talent

Experience in cloud migration and building, delivering, and operating cloud services/tooling

Ability to drive complex, cross-functional initiatives end to end

Experience in recruiting, hiring, and maintaining engineering staff/consultants

Experience in leading consulting and onboarding teams for enterprise migrations

Ability to launch new tools and cloud services that establish operational excellence

Experience in setting and driving technical direction for teams and partner organizations

Knowledge of emerging technologies and industry best practices

Experience in establishing software development standards and processes

Ability to develop strategic plans with leadership, team, and customers

Experience in building and leading high-performing, geographically distributed teams

Ability to engage directly with executive leadership and key customer stakeholders

Experience in driving domain execution across playback, content augmentation, video transcoding and packaging, content delivery using CDNs, live streaming, streaming analytics, and flexible billing and cost analytics

Ability to create repeatable onboarding playbooks, training, and readiness materials

Preferred

Experience with video playback, video encoding, CDN-based content delivery, live streaming, and especially cross-cloud or on-prem migrations is highly desirable