Meijer · 7 hours ago
Online Pickup Lead, Bainbridge Twp.
Aurora, OH
Full-time
Onsite
Entry, Mid LevelMeijer is a family-founded company dedicated to serving communities and providing career opportunities. As an Online Pickup Lead, you will guide a team to ensure accurate and timely digital shopping experiences, while fostering exceptional customer service and operational excellence.
Food ProcessingHealth CarePharmaceuticalRetail
Responsibilities
Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience
Communicating with team members and assigning daily work tasks
Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings
Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity
Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability
Ensuring freshness of products by closely monitoring execution of rotation and dating policies
Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability
Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable
Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion
Operating a register and cash handling when needed
Operating powered equipment, where applicable
Participating in period end inventories, where applicable, to help achieve goals
May be required to act in Lead capacity in other departments throughout the store
This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required
Qualification
Required
Passion for customer service with total engagement that conveys approachability to customers and fellow team members
Initiates interactions with customers and peers
Excellent verbal and written communication
Creative thinking skills
Ability to influence others
Ability to quickly build rapport and gain customer confidence to create repeat business
Ability to lift, carry, push, pull, bend and twist while handling product
Experience executing plans
Positive influence to create a strong team environment
A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported
Preferred
Retail or other customer service experience preferred
Benefits
Weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance
Team member discount
Development programs for advancement and career growth
Company
Meijer
Meijer is a shopping website for grocery, health, and beauty care.
Founded in 1934
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$27M2016-08-04Series Unknown· $7.8M
2015-09-15Series Unknown· $7.2M
2014-10-24Series Unknown· $12M
Leadership Team
Christine (Tina) Dekker
SVP, General Counsel, Corporate Secretary & Chief Compliance Officer
Alondra Munoz
Human Resources Business Partner
Recent News
2025-11-10
2025-11-10
Company data provided by crunchbase