Floating Universal Teller jobs in United States
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Community Trust Credit Union · 13 hours ago

Floating Universal Teller

positionGurnee,IL,US
timeFull-time
remoteOnsite
seniorityEntry Level
money$20.18/hr - $25/hr
date1+ years exp

Community Trust Credit Union (CTCU) is looking for a Floating Universal Teller to support their branches. The role involves delivering exceptional service to members by managing financial transactions and assisting with a wide range of credit union products and services.

BankingFinancial ServicesInsuranceNon Profit

Responsibilities

Accurately handle financial transactions such as deposits, withdrawals, check cashing, and loan payments
Issue money orders, redeem savings bonds, and process wire transfer requests
Transfer funds between member accounts as instructed, ensuring adherence to credit union service standards
Balance cash drawer, negotiables, and daily transactions
Fill orders for currency and coins, and count and record cash deposits in credit union vault
Welcome members and answers member phone calls; ability to speak with members in an informative, knowledgeable, and helpful manner about CTCU products and services
Provide essential member services, including opening new memberships and managing account ownership changes, and addressing account issues
Corresponds with or interviews loan applicants on all consumer loan products: prepares necessary documents for approval and processes approved loan documents for disbursement/filing, ensuring they are in compliance with credit union policies and legal requirements
Responsibilities also include, but are not limited to, processing stop payments, check orders, address changes, and troubleshooting app-related concerns
Serve as a Notary Public
Cross-sell credit union products and services to members

Qualification

Financial transactions handlingCustomer serviceSales experienceNotary PublicWindows PC operationEffective communicationProblem-solving

Required

12 months or more of similar or related experience
Able to communicate effectively via multiple channels (for example, in person, phone, written via email/chat, and video)
Ability to provide top-notch service with every member interaction, including the ability to communicate promotions effectively
Previous sales experience and proven success in this environment
Ability to navigate/operate a PC in a Windows-based system with ease
A high school education or GED

Benefits

Paid Time Off
Generous Paid Time Off
Health Time
Personal/Birthday Day each year - eligible after first year of employment
Bereavement Time
Medical insurance with HMO and PPO plans to choose from
Dental and Vision insurance
Flexible Spending Account
Short and long-term disability insurance, life, and AD&D insurance
Tuition Reimbursement - eligible after one full year of employment
401(k) Retirement Savings Plan - eligible to participate in after one full month of employment.
Matching Contributions after 1000 hours of service, 21 years of age, and six months of employment.
Safe Harbor contributions.

Company

Community Trust Credit Union

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Community Trust Credit Union is a dynamic platform that specializes in offering banking, insurance, loan and other financial services.
dateFounded in 1933
location
Gurnee, Illinois, USA
people-size51-200 employees
web-link
https://www.ctcu.org/

Funding

Current Stage
Growth Stage

Leadership Team

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Josh Vissering
Chief Financial Officer
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Recent News

Seattle TechFlash
90 years strong: Community Resource Credit Union’s legacy of community and growth
2025-04-26
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