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Sheppard Pratt · 2 weeks ago

Administrative Assistant, Supported Employment - Gaithersburg, MD

Gaithersburg, MD

Full-time

Onsite

Entry Level

$18.50/hr - $18.50/hr

2+ years exp

Sheppard Pratt is dedicated to providing hope and healing to individuals facing life's challenges. They are seeking an Administrative Assistant to support the Program Director and CEP staff in various office procedures and employment service phases, ensuring smooth operations and client support.

CharityEducationHealth CareNon ProfitSpecial Education

Hiring Manager

Holly Davies, RACR

Responsibilities

Provide assistance to the Program Director and CEP staff

Establish and maintain office procedures that support the team in performing all phases of the employment services including intake, engagement, assessment, job placement, job coaching and follow along

Gather required demographic information, ensure that data required for billing is up to date in electronic health record

Maintain up to date staff caseload charts to provide accurate tracking of caseload size, authorizations and billable services

Perform monthly billing activities as required for each payer

Maintain employment service related tracking systems that support monitoring fidelity i.e. job type chart, referral tracking, employer list

Perform office tasks, such as answering phones, typing, photocopying, filing, etc

Process mail

Track authorization/purchase orders, quality management activities and required timelines

Oversee the ordering of supplies and keep inventory of office supplies stocked as needed

Observe and report any changes in individuals’ conditions, physical and/or mental health

Manage difficult or emotional individual situations, respond professionally for requests for assistance and support

Plan coverage for absences in conjunction with your supervisor

Complete training and documentation as required by regulation and accreditation bodies

Attend meetings as assigned

Perform other duties as assigned

Qualification

Microsoft Office SuiteElectronic Health RecordOffice ProceduresCommunication SkillsOrganizational Skills

Required

High school diploma or GED

Two years of relevant work experience

A driver's license with 3 points or less and access to an insured vehicle

Proficiency with Microsoft Office suite

Preferred

Experience with electronic health record

Benefits

A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation

Comprehensive medical, dental and vision benefits for benefit eligible positions

403b retirement match

Generous paid-time-off for benefit eligible positions

Complimentary Employee Assistance Program (EAP)

Generous mileage reimbursement program