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Kinective · 6 hours ago

Senior Salesforce Admin

Phoenix, AZ

Full-time

Hybrid

Senior Level

5+ years exp

Kinective is a company transforming FinTech and how the world accesses banking services. The Senior Salesforce Admin will play a crucial role in developing and executing technical strategies across business systems, particularly focusing on Salesforce and other third-party tools.

Financial ServicesFinTechInformation TechnologySoftware

No H1B

Responsibilities

Partner with cross-functional stakeholders and Salesforce architect to document business requirements and translate them into scalable technical solutions within Salesforce and other third-party business systems, including Kinective’s PSA tool and marketing automation tool

Customize Salesforce and other applications by configuring workflows, process automation, user interfaces and data models

Ensure data quality, perform deduplication, and oversee data migrations

Maintain comprehensive system documentation, including business process workflows, data flow diagrams, solution architecture and release notes

Manage user accounts, roles, permissions and licenses

Develop and maintain reports and dashboards to support decision-making

Provide ongoing support and troubleshooting for business systems

Adhere to university policies, industry best practices, and compliance standards for Salesforce and other systems administration

Qualification

Salesforce AdministrationSalesforce platform knowledgeMarketing automation toolsAgile project managementData managementProblem-solvingCommunication skillsCross-functional collaboration

Required

5+ years of Salesforce Administrator experience

Extensive knowledge of Salesforce platform capabilities, including Sales Cloud, Service Cloud, and Community Cloud, CPQ, and expertise in key Salesforce architectural concepts

Proficiency in flows, validation rules, reports, dashboards, and user management

Experience with Agile project management framework