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Fleet Farm · 11 hours ago

General Manager

Oconomowoc, WI

Full-time

Onsite

Senior Level

5+ years exp

Fleet Farm is a growing Midwest retailer seeking an experienced General Manager to lead their retail store operations. The General Manager will be responsible for managing staff, driving sales, ensuring customer service excellence, and overseeing store profitability.

E-Commerce

Responsibilities

The General Manager will focus on the 5 Key Areas of Store Operations: Team Members, Customers, Store Readiness, Execution, and Profitability

Train, coach, and mentor the leadership team to develop consistent and Best in Class execution

Oversee the development and execution of individual development plans for each of their direct and indirect reports

Ensure that all store areas are staffed according to budget and maximized for customer needs. In conjunction with the leadership team, hire, train, develop, and manage the performance of all Team Members

Continually monitor store wage and expense control programs, identify wage and expense budget variances, and take corrective action where necessary

Responsible for ensuring that all policies, procedures, and guidelines are understood and followed regarding customer service standards, backroom and sales floor standards, safety, loss prevention, inventory management, etc

Responsible for all activities associated with Federal Firearm disposition, acquisition, sales, inventory, and recordkeeping

Drive sales by using superior merchandising skills to ensure the best visual placement of product

Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives

Qualification

Retail management experienceMerchandising skillsLeadership skillsBusiness analyticsCustomer service standardsTeam developmentRelationship buildingProblem solving

Required

Ability to work a flexible schedule, including days, nights, weekends, and holidays is required

5 years of retail management experience in a Big Box setting

Proven ability to lead, coach, and build relationships with subordinates, peers, and Corporate partners

Direct and motivate a diverse population that includes full-time and part-time team members

Use logic, experience, and analytics to accomplish business and personal goals. Take ownership and be an active participant in creating solutions for positive business outcomes