Southwest Missouri Bank ยท 9 hours ago
Rover (Bank Teller)
Joplin, MO
Full-time
Onsite
New Grad, Entry LevelSouthwest Missouri Bank is a customer-focused banking institution seeking a Rover (Bank Teller) to enhance their dynamic team. The role involves delivering exceptional customer service across various branches, assisting with teller transactions, and fostering positive banking experiences.
Banking
Responsibilities
Provide quality customer service to both internal and external customers
Acknowledge the customer immediately and follow the Non-Negotiable guidelines
Handle customer needs and inquiries with accuracy and efficiency
Balance teller drawer daily and comply with all teller standards and bank procedures. Keep cash secure to maintain a high level of security
Complete all necessary documentation for customers in accordance with bank policies and regulatory requirements
Maintain a neat and clean professional appearance and demonstrate dependability and flexibility in performing the duties of this position
Participate in available training and utilize bank resources and products to strengthen job knowledge
Cross train to cover other areas and broaden understanding of overall banking services
Recognize opportunities to cross sell bank products and services to existing and prospective customers
Qualification
Required
Strong foundation in customer service and communication skills
Acknowledge customers promptly and adhere to Non-Negotiable guidelines
Handle customer needs and inquiries with accuracy and efficiency
Balance teller drawer daily and comply with all teller standards and bank procedures
Complete all necessary documentation for customers in accordance with bank policies and regulatory requirements
Maintain a neat and clean professional appearance
Demonstrate dependability and flexibility in performing duties
Participate in available training and utilize bank resources and products to strengthen job knowledge
Cross train to cover other areas and broaden understanding of overall banking services
Recognize opportunities to cross sell bank products and services to existing and prospective customers
Excellent Customer Service Skills
Strong oral and written Communication Skills
Detail Oriented
Basic Computer Skills (Microsoft Word, Excel, Jack Henry)
Cash handling experience is required
High school diploma or equivalent required
Preferred
Previous banking experience preferred
Benefits
Medical
Dental
Vision
401(k)
Life Insurance
Flexible Spending Account
Competitive Salary
Paid Time Off
Snack/Drink Room
Employee Discounts
Short-term Disability
Long-term Disability
ESOP
Employee Assistance Program
Company
Southwest Missouri Bank
Southwest Missouri Bank is one of the last locally owned banks in Southwest Missouri with 11 branches in Carthage, Joplin, Neosho, Jasper.
Founded in 1979
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase