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29th Street Capital · 8 hours ago

Community Manager-Ironwood at Palmer Park

Colorado Springs, CO

Full-time

Onsite

Entry Level

1+ years exp

29th Street Capital manages diverse multifamily properties across the nation, positioning itself as a leader in the multifamily industry. The Community Manager is responsible for overseeing the daily operations of the apartment community, ensuring compliance with company policies and maintaining high occupancy rates.

Commercial Real EstateReal EstateReal Estate Investment

Responsibilities

Customarily and regularly exercises discretion and independent judgment in defining and achieving property objectives and has primary responsibility for evaluating those objectives and making recommendations for changes to property structure, management, and goals

Responsible for renewal offers to residents prior to lease expirations

Responsible for creating and posting 10-day notices and small balance letters for non-payment of rent and sending in late fees

Overseeing finalized paperwork for Move Out Review and submitting to Haven Residential

Ensures work orders are entered and closed out timely

Constantly strive to achieve a 95% or higher collected occupancy rate

Strive to renew 100% of all Resident leases at or close to market rents and 30 days prior to expiration of existing lease. Use the budgeted rent schedule or approved prices from Management Company

Be the first point of contact for residents

Perform duty of showing, accepting application and completing the lease process for current and future available units

Ensure that all applications are completed accurately and processed according to the guidelines in the section Applications/Applications/Move-ins

Ensures all leases and applications are submitted immediately upon completion with appropriate deposit dollars

All leases must be fully signed and money paid prior to issuance of property keys and access codes

Complete resident move-in and move-out checklists with residents

Complete the vacate settlement statement and return it and all lease copies to the office within one week

Complete weekly activity summary and time log and submit as required each week to the Regional Manager

Maintain confidentiality on all matters pertaining to the property, ownership, and residents

Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, and all other federal, state and local laws pertaining to Multi-family housing

Comply with all the practices and procedures as outlined in the Haven Residential Operations and Policy Manual

Document and log all maintenance requests

Monthly and weekly financial reporting

Study the surrounding market, noting trends and opportunities with respect to such items as utilities, parking, value-added services and community needs

Complete property surveys of neighboring properties focusing on amenities, rents, concessions and property curb appeal

Conduct open houses and participate in other events as requested by Corporate Managers

Distribute all resident communications as needed (newsletters, notices, etc.)

Design, recommend to Regional Manager and implement approved resident retention and incentive programs

Post vacant apartments on Craigslist and other suitable and approved marketing venues as defined by Management Company

Customarily and regularly directs the work of less than two full-time team members

Responsible for monitoring and evaluating team member performance and have primary authority for providing recommendations as to hiring, firing, promotion and other changes of status of team members within the property

Provide mentoring and training to enhance employee value

Provide quick and decisive disciplinary action when required

Monitor, record, and ensure proper time reporting, quality / efficiency for work completion, and follow-up make ready completion

Regular management of employee needs, training of certifications and overall teamwork