JPMorganChase · 2 weeks ago
Global Workforce Screening Senior Associate - Regional Quality
8181 Communications Pkwy Bldg B, Plano, TX, 75024, US
Full-time
Onsite
Mid LevelJPMorgan Chase is one of the oldest financial institutions, offering innovative financial solutions. The Global Workforce Screening Senior Associate will conduct quality reviews to ensure adherence to operating procedures and compliance with industry standards, while also analyzing quality results and recommending improvements.
Asset ManagementBankingFinancial Services
Responsibilities
Participate in execution of quality management for screening function; adhere to quality control procedures and standards
Conduct analysis of complex cases and identify next steps & case closure; decision maker for eligibility of hire/engagement
Manage case queue in accordance with SLA processing time and quality control
Analyze quality data and metrics to identify trends, root causes of quality issues and opportunity for improvement
Collaborate with leadership and functional team to recommend enhancements and best practices
Stay abreast of complex processes internally & externally with third parties
Document and report findings and recommend follow up actions, when necessary
Maintain accurate records of quality control processes, inspections, and results
Mentor production staff on quality control procedures and best practices
Understand various work streams of screening operations
Ensure compliance with industry regulations and company policies
Prepare metrics and monthly summary of issues/inquiries
Qualification
Required
Work experience in banking or financial services industry
Strong knowledge of quality control standards
Certification in quality control (e.g., Six Sigma, ISO 9001) is a plus
Ability to implement quality control to ensure processes meet established standards & specification
Ensure compliance with standards, regulation, policies and procedure. Stay up-to-date with all related changes
Understand systems and various Screening workflows
Proficiency in Microsoft office, intermediate Excel skills
Preferred
Excellent communication and interpersonal skills
Leadership and decision-making ability
Time management and organizational skills
Strong analytical and problem-solving skills
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
Founded in 2000
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-17
2026-01-16
2026-01-13
Company data provided by crunchbase