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The Reynolds and Reynolds Company · 3 days ago

IT Technician

Dayton Metropolitan Area

Full-time

Onsite

New Grad, Entry Level

The Reynolds and Reynolds Company is seeking an IT Technician to provide in-house technical PC hardware and software support for their associates. The role involves responding to user calls and tickets, troubleshooting, repairing, and maintaining end-user systems, as well as managing network devices and supporting various applications.

AutomotiveRetailSales

H1B Sponsor Likely

Responsibilities

Provide in-house technical PC hardware and software support for Reynolds and Reynolds associates

Respond to user calls and tickets to support, troubleshoot, repair and maintain end user systems

Management of network devices, VoIP, Active Directory account and email administration

Support a variety of applications

Work on special projects to research new technology and solve complex problems

Qualification

A+ CertificationHardware troubleshootingSoftware troubleshootingActive DirectoryVoIPCustomer serviceOrganizational skillsTeam playerAttention to detail

Required

2-year IT degree or equivalent experience; A+ Certification is a plus

Professional, strong work ethic

Desire to work in a fast-paced environment with strong prioritization skills

Strong technical skills in hardware and software troubleshooting

Excellent customer service skills through verbal and written communication

Must have a flexible work schedule with ability to work evenings or weekends with travel as needed

Must be able to identify colors necessary to terminate and inspect Cat 6 cables

Must be willing and able to sit at desk or be on your feet and walk for entire duration of shift

Valid driver's license is required

Requires the ability to lift 50+ lbs, with occasional kneeling, crouching, crawling, and climbing

Benefits

Medical, dental, vision, and life insurance

Company contributions to your HSA

6% match on 401(k)

Paid time off

Onsite dining facility offering complimentary breakfast and lunch

Fitness center

Onsite medical center

Wide variety of sports and social leagues

Volunteering initiatives through our Associate Foundation

Company

The Reynolds and Reynolds Company

Glassdoor3.3

Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of automobile dealership software, services, and forms to help dealerships deliver better results and transform the customer experience.

Founded in 1866

Dayton, Ohio, USA

1001-5000 employees

https://www.reyrey.com

H1B Sponsorship

The Reynolds and Reynolds Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (3)

2023 (1)

2020 (1)