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MercyOne · 2 weeks ago

Department Support Assistant - OB/ER - Part Time Weekend

Des Moines, IA

Part-time

Onsite

New Grad, Entry Level

MercyOne is a healthcare organization focused on improving community health in the Des Moines metro area. They are seeking a Department Support Assistant who will perform clerical work and coordinate communications within the nursing unit, ensuring efficient operations and effective patient care.

Health CareHealth DiagnosticsHospitalMedicalNon ProfitPersonal HealthPrimary and Urgent Care

Responsibilities

Performs clerical duties for the nursing unit by maintaining charts; answering multi-line phones; greeting and assisting customers in a friendly and timely manner; and sorting and distributing mail

Utilizes computer applications (Electronic Health Records, etc.) and communication technologies (Teletracking, Vocera, Hillrohm System, etc.) effectively

Communicates patient information or department needs such as dietary, environmental services, and all Information Technology issues

Maintains a safe, neat, and organized work environment by ordering and stocking supplies, forms, and equipment as necessary

Identifies and reports problems with supplies or equipment; enters repair requests; and conducts environmental rounding

Prepares documents and records in compliance with regulatory requirements

Demonstrates work practices consistent with safety, security, and infection control policies, including adhering to the Safe Medication Handling protocol for both delivery and removal of medications