Herschend Family Entertainment · 4 hours ago
Lake Compounce - Seasonal Human Resources Orientation Leader/Trainer
Herschend Family Entertainment is the largest family-held themed attractions company, providing immersive experiences worldwide. The Human Resources Training Coordinator plays a crucial seasonal role in preparing new and returning seasonal hosts through comprehensive orientation programs and training, while also assisting with recruitment and maintaining positive employee relations.
Media and Entertainment
Responsibilities
Welcome hosts and guests with a smile and positive attitude
Professionally and legally represent Lake Compounce to ensure continued compliance with all federal, state, and local employment laws
Distribute uniforms and keep track of inventory
Create host ID badges and name tags
Schedule host orientations and ensure all hosts complete the required onboarding activities
Conduct Park tours for new employees
Assist with the coordination and execution of exciting host events
Ensure that each employee is hired into Workday and has completed all onboarding tasks prior to start of orientation
Assist with the creation of learning content for orientation and other scheduled training sessions
Respond to host inquiries via phone and email
Become knowledgeable of performing the essential duties of other Human Resources positions and backfill these positions when needed
Perform copying, filing and various other administrative duties
All other duties assigned by leadership
Qualification
Required
Must be at least 18 years of age to comply with Connecticut Child Labor Laws
Weekend availability is required for this position
Ability to work flexible schedule, including evenings, weekends, and holidays
Must have reliable transportation to and from work for your scheduled shift
Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
Ability to portray a positive, professional attitude
Ability to maintain confidentiality and protect sensitive employee data
Must be comfortable presenting in front of many employees during training sessions
Ability to communicate clearly, concisely and persuasively with a wide range of diverse personnel and guests
Must be proficient in Microsoft Outlook, Excel, Word, and Power Point
Ability to use office technology and equipment, such as PC, software, and copier
Ability to follow direction, multi-task, and work as part of a team as well as independently
1-2 years of related work experience in HR or Training highly desired
Preferred
College education preferred but equivalent work experience will also be considered
Spanish or other bilingual language skills are a plus
Benefits
Flexible schedule
Ability to cross-train and learn unique skills across various departments
Free admission to Lake Compounce and all Palace Entertainment parks on your days off
Invitations to exclusive company-sponsored employee events throughout the season
Company
Herschend Family Entertainment
Herschend Family Entertainment develops and operates entertainment, tourism and hospitality properties
Funding
Current Stage
Late StageRecent News
2025-11-14
2025-10-27
2025-10-16
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