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Dallas County · 3 months ago

0000006617.ASST CHIEF, IT APPLICATIONS SUPPORT/DEV.INFO TECH SERVICES

Dallas, TX

Full-time

Onsite

Director/Executive

8+ years exp

Dallas County is seeking an Assistant Chief for IT Applications Support/Development. This role involves managing the development and implementation of application support, overseeing staff, and ensuring the usability of technology applications.

GovernmentInformation ServicesNon Profit

Responsibilities

Oversees the analysis and design of technology based solutions and/or improvements, to include strategic planning and benchmarking, tracking and reviewing standards, and change management

Defines and staff application support teams responsible for the usability of new and embedded technology applications

Establishes standards for support and development teams covering training manuals, application documentation, and application service level documentation. Works with systems analysts, technical writers and project teams to document system architecture of development efforts and existing applications

Provides expertise on multiple platforms, system integration and compatibility

Performs budget analysis and supports prioritization and rationing of resources to ensure that the comprehensive work plans support the budget. Facilitates relationships with other departments to govern application support and development

Develops and tracks metrics to assure deployment of labor and resources for optimized services

Performs other duties as assigned

Qualification

Application support managementSoftware development lifecycleProject methodologiesEnterprise architectureRelational databasesEffective communicationProblem-solvingOrganizational skills

Required

Education equivalent to a Bachelor's degree from an accredited college or university in Computer Science, Information Technology, or in a job related field of study

Eight (8) years of responsible experience in designing and implementing large, technically complex applications or application enhancements

Knowledge of project methodologies, software development lifecycle in relational databases and development environment, enterprise architecture and technology operations

Knowledge of local, state, and federal laws and regulations relevant to information technology program areas

Skilled in managing and organizing information technology program activities and identifying problems, evaluating alternatives, and implementing effective solutions

Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public

Must possess a valid Texas Driver's License, with a good driving record

Individuals holding or considered for a position which has, or may have, access to criminal justice databases including the FBI Criminal Justice Information Systems, NCIC/TCIC, et. al., must pass a national fingerprint-based records check prior to placement in such position and may be denied placement in such positions and/or access to such systems

Individuals must also maintain the ability to pass the records check while in the position or until such time that the Commissioners Court and the County Civil Service Commission deem this position no longer has this requirement