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Flexjet · 3 weeks ago

Business Operations Administrator

Cleveland, OH

Full-time

Onsite

Entry Level

2+ years exp

Flexjet is a global leader in private aviation, providing premium jet travel experiences. The Business Operations Administrator will serve as the primary contact for the Owner Experience Program, managing complex scheduling, travel logistics, and data analysis to support executive leadership and improve operational efficiency.

AerospaceAir TransportationTransportationTravel

Growth Opportunities

Responsibilities

Maintain strong relationships with internal and external departments

Manage complex executive calendars across multiple domestic and international time zones

Coordinate meetings, agendas, materials, and follow-ups

Act as a trusted operational partner to leadership with discretion to confidential business content

Coordinate domestic and international travel logistics

Track and reconcile travel expenses in line with company policy

Employee timecard reconciliation

Collect, analyze, and interpret operational and performance data

Build program-related and executive-level reports

Document workflows and standard operating procedures while maintaining operational records

Track project timelines and deliverables

Support system implementations and reporting frameworks

Manage tasks within a fast-paced environment with the ability to adapt to frequent changes

Qualification

Microsoft OfficeAviation knowledgeData analysisProject managementCustomer serviceInterpersonal communicationProblem-solvingWritten communicationVerbal communicationOrganizational skills

Required

Proficient in Microsoft Office applications including Outlook, Excel and PowerPoint

Exceptional customer service and interpersonal communication skills

Detail oriented with the ability to communicate well through all levels within and outside the organization

Professional problem-solving ability with team members and partners

Able to manage multiple priorities in a fast-paced environment

Strong written and verbal communication skills, including presentation skills

Must be able to manage multiple projects and tasks

Ability to work independently, organize effectively and function well within a team setting

Preferred

Aviation knowledge and/or experience is a plus

Bachelor's degree (B.A.) from four-year college or university is preferred; or two to four years related experience and/or training; or equivalent combination of education and experience