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WaFd Bank · 14 hours ago

Assistant Branch Manager

Burlington, WA

Full-time

Onsite

Mid, Senior Level

$25.96/hr - $37.54/hr

5+ years exp

WaFd Bank is a financial leader serving consumers and business clients across nine Western states. They are seeking an Assistant Branch Manager responsible for supporting the manager and performing managerial duties in the manager's absence, while also focusing on building client relationships and expanding the client base.

BankingFinanceFinancial Services

Responsibilities

Build exceptional knowledge of bank products and services to maintain rapport with clients, understand their needs, and provide solutions

Proactively seek new business relationships, including a network of business owners, consumer prospects, finance professionals and community leaders

Make out-of-office calls to businesses, community organizations, and referral sources

Introduce and demonstrate digital and self-service options to clients

Develop strategies to help expand the consumer and small business client base

Communicate clearly with staff and clients verbally, over the phone, and via video chat

Assist the manager in optimizing operational effectiveness and profitability to enhance shareholder value

Support branch leadership in meeting branch production goals

Ensure high level of customer satisfaction through the delivery of excellent service

Acquire and apply skills in preparation for advancement to a branch manager position

Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations

Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind

Qualification

Banking experienceSales skillsCustomer serviceMicrosoft Office proficiencyOrganizational skillsAnalytical skillsDigital channel skillsCommunication skills