Komen Graduate Training Program UT MDACC ยท 2 hours ago
Financial Clearance Associate - Evening and Weekend Shift
Houston, TX
Full-time
Onsite
Mid Level
$46K/yr - $68K/yr
3+ years expKomen Graduate Training Program UT MDACC is a part of The University of Texas MD Anderson Cancer Center, focusing on providing excellent patient care. The Financial Clearance Associate is responsible for ensuring accurate financial processes, verifying patient eligibility, and providing financial counseling to enhance patient experience.
Hospital & Health Care
Responsibilities
Verify Patient Eligibility: Obtain and document eligibility and effective dates using institutional and payor systems within required timeframes. Notify Patient Access and patients promptly if eligibility cannot be verified
Update Insurance Information: Collaborate with Patient Access to ensure accurate insurance details are documented in accordance with department policies
Confirm Patient Benefits: Document benefit details including product type, network status, co-payments, deductibles, co-insurance, pre-existing conditions, and coverage limits in the electronic health record
Manage Pre-Authorizations: Monitor work lists, obtain required pre-authorizations from payors or vendors, and accurately record reference numbers and contact details
Clinical Trial Coverage: Document and review coverage responsibilities between clinical trial sponsors and patient insurance
Provide Financial Counseling: Review cost estimates, calculate patient liability, discuss payment requirements, collect amounts due, and explain payment plans and financial assistance options
Submit Documentation: Complete and submit all required documents (e.g., PFA, COBRA) for supervisor approval
Escalate Issues: Promptly escalate financial clearance or counseling concerns to the Supervisor or Coordinator as appropriate
Maintain Accurate Records: Document all communications with patients, payors, vendors, and internal teams completely and accurately
Respond to Inquiries: Answer emails, phone calls, and messages within one business day
Professional Conduct: Perform all activities courteously and maintain positive relationships with patients, physicians, payors, and business partners
Continuous Improvement: Participate in training and mentoring opportunities to enhance job performance and personal growth
Other Duties: Perform additional tasks as assigned
Qualification
Required
High School Diploma or Equivalent
3 years Experience in healthcare, insurance, customer service, hospitality, business or related field
1 year Required experience with preferred degree
Must pass pre-employment skills test as required and administered by Human Resources
Preferred
Associate's Degree Business or healthcare
5 years business experience in healthcare
Experience with registration, patient access, and/or patient services
CHAA - Certified Healthcare Access Associate Upon Hire
CHAM - Certified Healthcare Access Manager National Association of Healthcare Access Management. Upon Hire
Benefits
Comprehensive Benefits: MD Anderson offers paid medical benefits, generous paid time off (PTO), and robust retirement plans to support your health and future.
Work-Life Balance: Enjoy flexible scheduling options and resources designed to help you thrive both professionally and personally.
Career Growth: Access to training, education, and mentoring opportunities to help you advance your career.
Meaningful Impact: Every day, your work helps patients focus on healing while we handle the financial details with care and integrity.
Medical, dental, paid time off , retirement , tuition benefits, educational opportunities, and individual and team recognition.
Company
Komen Graduate Training Program UT MDACC
Through generous funding from Susan G.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase