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Beth Israel Lahey Health · 2 days ago

Practice Coordinator

Cambridge, MA

Full-time

Onsite

Mid Level

$23.73/hr - $31.94/hr

3+ years exp

Beth Israel Lahey Health is a growing healthcare organization dedicated to making a difference in people’s lives. The Practice Coordinator oversees daily operations of a physician practice, ensuring effective workflows and patient access while coordinating staff and managing office policies.

Elder CareHealth CareHospitalPrimary and Urgent CareProfessional ServicesTraining

H1B Sponsor Likely

Responsibilities

Acts as a lead person in the daily operations of the office

Oversees the daily task of the Practice ensuring problem resolution of issues as they occur

Works to effectively improve and maintain patient access

Responsible for the coordination of coverage to ensure that the office is adequately staffed and running effectively at all times

May maintain providers’ vacation, CME and coverage schedules in addition to staff time off schedules

In coordination with either the Group Practice Manager or Director, implements and monitors office policies, procedures and protocols

Provides ongoing feedback to Group Practice Manager/Director regarding training needs, staffing issues and process improvement initiatives

May contribute to the performance feedback of other staff in the practice as the Practice Manager/Director’s request

Assures proper maintenance of the office, including ordering equipment, services and supplies

Monitors invoices for accuracy and timely payment

Maintains close contact with Hospital departments, outside vendors and property management to ensure the equipment and site are safe and in working condition

Participates in the training of new administrative and clinical staff

May work with the Practice Manager/Director to participate in the selection of candidates for open positions

Coordinates the onboarding process for both temporary and regular staff, including but not limited to scheduling Epic training, obtaining IT access, ID badges and site access

Also, coordinates the offboarding process when a temporary or regular employee leaves the practices to ensure access is terminated and MAPS/Hospital property is returned

Monitors the revenue cycle process to ensure compliance with data collection and entry, co-payment management, charge entry, referrals, etc

Responds to patient inquiries about billing issues

Assist the Practice Manager/Director and/or physician leadership in the preparation and management of the practice budget

May analyze variances, and identify revenue opportunities

May lead and participates in staff meetings and attends departmental specific meetings across MAPS and/or the hospital

Qualification

EPIC experienceMedical terminology knowledgeMicrosoft Office proficiencyComputer systems experienceCPR certificationPhlebotomy skillsTrainingCustomer service experienceMentoring

Required

High School diploma or GED required

3-5 years related work experience required

Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access

Must be able to demonstrate both a willingness and competency to train, mentor and guide others assigned practices

Experience with computer systems and web based applications is needed

Must be certified in CPR

Preferred

Experience working in a medical or customer service setting preferred

Knowledge of medical terminology preferred

EPIC experience is a plus

Phlebotomy skills helpful

Company

Beth Israel Lahey Health

Glassdoor3.5

Beth Israel Lahey Health Center offers patient care, urgent care, assisted living, and research and education services.

Founded in 2019

Cambridge, Massachusetts, USA

10001+ employees

https://www.bilh.org

H1B Sponsorship

Beth Israel Lahey Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2022 (1)