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Nuvision Federal Credit Union · 4 hours ago

Collections - Legal Collections Coordinator - Onsite (AK)

Anchorage, AK

Full-time

Onsite

Entry Level

$25.90/hr - $38.85/hr

2+ years exp

Nuvision Federal Credit Union is seeking a Legal Collections Coordinator to assist the Recovery Collections Team in managing legal actions related to collections. The role involves preparing legal documentation, monitoring cases, negotiating settlements, and representing the credit union in hearings.

Banking

No H1B

Responsibilities

Responsible for the preparation of attorney referral documentation to pursue to collection of charged off obligations by civil court action, monitoring the status of the case to conclusion

Responsible for the preparation small claims documentation pursuant to court requirements, monitor the status of the case to conclusion

Responsible for initiation and preparation of documentation to execute on attachable assets upon receipt of court granted judgment

Monitor, receive, and process payments received from courts, attorneys and members for outstanding legal accounts. Ensuring that outstanding balances are updated and accurate

Works with attorneys, court personnel and members to negotiate settlements, stipulated judgments or payments related to accounts referred to attorney

Responsible for the satisfaction of judgments upon payment in full of the outstanding obligation

Professionally represent the credit union in all scheduled hearings

Supports and participates in continuous improvement activities

Represents the Credit Union in a positive and professional manner

Other related duties as assigned

Maintains member and other sensitive information with confidentiality

Treats co-workers and members with respect

Qualification

Collection experienceCollection laws knowledgeNegotiation skillsMicrosoft Office proficiencyInterpersonal skillsAttention to detailProblem-solving skillsOrganizational skillsTeam-oriented

Required

Must possess 2 years of hands-on collection experience, dealing with consumer and real estate loans. Includes skip tracing and asset location and some experience with preparation and documentation for legal action and interaction

Must have a strong background and knowledge of all collection laws including small claims and legal proceedings. A full understanding of the Fair Debt Collection Practice Act

Excellent written and verbal communication, interpersonal, and relationship building skills, with focus on negotiating, consulting and persuasion

Must be able to communicate effectively with members, management, team members and external third parties

Ability to interface with people in a positive manner with empathy, courtesy and tact

Strict attention to detail

Ability to work in a fast-paced goal-oriented environment

Able to handle difficult calls

Team oriented and the ability to work collaboratively

Organizational, time management skills and demonstrated ability to multi-task, follow through and prioritize work

Demonstrated analytical, problem-solving and critical thinking skills relative to member solutions

Proficient in Microsoft Office products including: Word, Excel and Outlook

Education: Two-year college degree or equivalent related experience, specialized course of study or program