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Access Community Health Centers · 3 hours ago

Dental Services Manager (Program Manager)

Madison, WI

Full-time

Onsite

Mid, Senior Level

1+ years exp

Access Community Health Centers is dedicated to improving health and lives through their Celebrate Smiles program, which focuses on preventing tooth decay and educating children about oral health. The Dental Services Manager is responsible for overseeing dental operations, ensuring compliance with organizational standards, and providing a high-quality patient experience.

Health CareMedicalNon Profit

Responsibilities

Ensure day-to-day dental operations are conducted in compliance with Access Community Health Centers policies, standards, and overall organizational plans

Work closely with the Dental Provider Director to oversee the clinic’s dental operations, including the budget, staffing, and productivity

Ensure a high quality and satisfying patient experience

Motivate and develop individuals and teams, using resources effectively and efficiently

Lead process improvement activities

Collaborate with other site leaders to carry out Access’ mission and goals

Implement risk management and safety functions throughout the organization

Ensure that event reports are completed and followed up with root cause analysis and process improvement

Manage patient complaints and behavior issues

Qualification

Management experienceQuality improvementLeadership skillsElectronic medical recordsElectronic practice managementFluency in SpanishMS OutlookMS PowerPointMS WordMS Excel

Required

A high school diploma or equivalent with a minimum of five years of management experience in a health care setting or a bachelor's degree with a minimum of one year of management experience in a healthcare setting

Experience with quality improvement and change processes

Strong and proven leadership skills

Proficiency in MS Outlook, PowerPoint, Word, Excel

Experience with electronic practice management systems and electronic medical records