Marksman Security ยท 12 hours ago
GSOC Operator Analyst
Culver City, CA
Full-time
Onsite
Mid Level
$31.05/hr - $31.05/hr
3+ years expMarksman Security is dedicated to providing personalized security solutions and is recognized as a Top Workplace. The GSOC Operator Analyst will serve as the initial point of contact for security-related topics, analyze intelligence to mitigate global threats, and respond to life safety incidents.
Information TechnologySecurity
Responsibilities
With a focus on customer service, serve as the initial point of contact for employees, contingent workers, and visitors for security-related topics
Review, analyze, and escalate open-source intelligence and subscription-based intelligence to help mitigate and report global threats to company property, employees, and stakeholders
Respond to life safety incidents (medical, safety, natural disasters, etc.) and dispatch security officers, facilities, police, fire, and EMS personnel as required
Receive, evaluate, and disseminate incoming information and reports from security personnel, employees, contingent workers, suppliers, reporting parties, and local agencies
Complete risk and intelligence-driven reports to Global Security & Resiliency and other stakeholders
Monitor and professionally communicate using varying forms of communication, including email, chat, phones, two-way radios, and/or in person contact
Receive calls for help/assistance from employees worldwide and respond appropriately
Monitor health of all Global Security platforms and applications; triage incoming work orders; and work with internal and external partners to assist with troubleshooting
Monitor access control and CCTV systems for alarms and coordinate appropriate responses
Draft and send emergency mass notifications and other crisis communications
Qualification
Required
Must have Valid State BSIS California Guard Card
Excellent communication, leadership, grammar, spelling, and writing skills
Ability to remain calm and make decisions in emergency situations
Knowledge of security protocols and procedures
3+ years experience in security, law enforcement, military, or related field
Must be able to type 55 to 75 words per minute
An understanding of security operations and Incident Command Systems
Strong interpersonal, critical thinking, and time management skills
Ability to multitask and prioritize your assigned task in a timely manner
A great communicator that gets the value of teamwork
Strong analytical and problem-solving skills
Comfortable in an ever-changing, fast-paced, and stressful environment
Proven experience working in a call center representative and/or security command center operator
Must successfully pass Pre-Employment background check
Preferred
Bachelors degree preferred and or equivalent related work experience
Benefits
Insurance: medical, vision and dental
Short-term disability
Critical care/Hospital Indemnity
Complimentary life insurance
Pet insurance
Legal assistance/guidance
Identity the protection
Paid training
Paid time off
Competitive compensation
401(k)
Career advancement opportunities
Continuous learning opportunities through LMS
Employee referral bonus program
Employee assistance program (EAP)
Employee recognition events
Employee performance incentives/rewards
Professional growth and development opportunities
Company
Marksman Security
Marksman Security was founded in 2003 with the core philosophy of providing excellence in service.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Ezekiel Kaufman
CEO
Mark Radi
Founder and President
Recent News
2024-10-20
Company data provided by crunchbase