Apply on Employer Site

Zions Bancorporation · 1 month ago

Fraud Operations Analyst (in-office) - Midvale, UT

Midvale, Utah, United States

Full-time

Onsite

Entry, Mid Level

$24/hr - $29/hr

2+ years exp

Zions Bancorporation is transforming what it means to work for a financial institution. They are seeking a Fraud Operations Analyst to monitor and review fraud risk, analyze trends, and increase operational efficiencies within their fraud prevention processes.

AgricultureBankingFinanceFinancial Services

Responsibilities

Monitor and review the fraud risk, unique or highly complex exceptions generated from the various fraud prevention filters and security exception files

Analyze current fraud trends and provide input into rules and parameters

Conduct research and analysis, prepare management reports, and make recommendations to senior officers

Increase operational efficiencies to streamline and simplify process flows and fraud prevention effectiveness

Develop and maintain Policy and Procedure Manuals

Develop registration & licensing documents, policy and procedure manuals, and other documentation as needed

Train branch staff on security procedures and policies

Perform additional duties as assigned

Qualification

Data analysisFraud detection systemsRegulatory complianceSQLPythonRExcelAnalytical skillsCustomer serviceData visualizationLeadership skillsProblem-solving skillsCommunication skills

Required

Requires a bachelor's degree and 2+ years of experience in loss prevention, fraud, regulatory compliance, fraud prevention, or security, preferably in financial services

A combination of education and experience may meet job requirements

Proficiency in data analysis tools and techniques, including experience with Excel (advanced functions), SQL, Python, R, or other data analytics platforms

Working knowledge of loss and fraud detection/prevention principles, multiple fraud areas, compliance, and regulatory issues related to the department and/or company

Experience using and interpreting data from fraud detection systems, such as Actimize, SAS, or similar platforms

Demonstrated ability to perform root cause analysis using structured data and investigative techniques

Demonstrated leadership skills

Ability to work with and interpret various reports to support day-to-day operations and strategic decision-making

Strong analytical, interpretive, and problem-solving skills, with a focus on identifying patterns, anomalies, and trends in large data sets

Ability to synthesize diverse information sources and develop actionable strategy recommendations

Excellent customer service and communication skills, both verbal and written

Preferred

Experience with data visualization tools (e.g., Tableau, Power BI) to present findings clearly to stakeholders

Benefits

Medical, Dental and Vision Insurance - START DAY ONE!

Life and Disability Insurance, Paid Parental Leave and Adoption Assistance

Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts

Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays

401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience

Mental health benefits including coaching and therapy sessions

Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire

Employee Ambassador preferred banking product