Lifeline Community Services ยท 2 months ago
Program Coordinator, Youth Development
Lifeline Community Services is a non-profit human services organization dedicated to building self-reliance among youth, individuals, and families. The Program Coordinator will support the Youth Development Department by managing program intake, administrative tasks, and ensuring smooth daily operations while adhering to the agency's mission and guidelines.
CharityHealth CareNon ProfitSocial AssistanceSocial Impact
Responsibilities
Demonstrates knowledge and understanding of all YD programs, contracts and grants, and tracks reports, due dates and ending dates
Assists with quality assurance and with Desk Reviews and program audits, both internal and external, and provides ongoing feedback and troubleshooting, keeping Managers and Director updated
Completes and submits monthly and quarterly reports, claims and other contract-related data to Program Manager/Director and contractors/funders on time and accurately
Coordinate all referrals, intakes, and assessments for the various YD programs
Assist in tracking all clients through the intake and assessment process
Assist in maintaining all logging and back-up data for statistical reports
Maintain communication regarding status and progress of referrals with all referring parties in a timely manner
Develop and implement strength-based individual and family case plans
Advocate, mentor and role-model skills for families such as discipline, communication and general life skills
Provide family focused psycho-education utilizing evidenced based strategies and a trauma informed approach
Provide crisis intervention as needed
Follow all legal and ethical guidelines pertaining to the treatment of youth and families as per the state and county requirements (e.g., Child Abuse reporting, Duty to Warn, Confidentiality, Grievance Procedures, Serious Incidents and Elder Abuse)
Supports department Program Manager and Director in hiring processes as needed including reviewing applications, conducting phone screenings, reference checks, etc
Support department programs, as needed with onboarding items
Assist with IT needs
Conducts purchasing and maintains copies of requests of program items, WRAP requirements, training and conference registrations, flights, hotels, etc
Works with support staff throughout the entire agency to support smooth running of program activities and agency needs
Enters client and programmatic information into program-specific databases and reviews and edits existing data files as appropriate
Develops various manuals and conducts research and statistical analyses as requested by Director
Generates monthly financial reports for program and serves as liaison between Fiscal Department and Program Manager/Director regarding fiscal updates. Fill in for other YD programs as needed
Develops and implements administrative policies and procedures and follows up with program staff to ensure compliance
Maintain written records of any communication from the COR regarding pre-approval of specific items
Participate in case supervision and program evaluation
Assist and coordinate fieldtrips and outings
Collaborate and maintain professional relationships with Juvenile Court, Juvenile Probation and Law Enforcement entities and other referring parties, to include receiving referrals and providing progress reports
Assist with Case Management as needed by providing culturally competent assessments, phone intakes, check-ins for youth and their families, identifying family needs, providing crisis intervention and stabilization supports
Participate in all required meetings and trainings
Attend agency, collaboration, and community meetings as needed
Assist with reception coverage on a weekly basis
Provide administrative duties and meet all contract requirements
Knowledge of and respect for diverse cultures
Other duties as assigned
Qualification
Required
Bachelor's degree preferred
Ability to type at least 40 words per minute
Accurate spelling, grammatical usage and excellent communication skills
Knowledge of MS Word, including strong formatting skills
Good working knowledge of MS Excel, Outlook, Publisher, and other current software as necessary
Strong time management skills
Exceptional attention to detail
Organizational skills and flexibility
Superior proofreading and editing abilities
Ability to work accurately in a timely manner with little or no supervision
Able to prioritize tasks
Ability to work well with others
Neat appearance and dress appropriately for an office environment
Pleasant voice and manner
Ability and interest to increase responsibilities and achieve professional growth
Reliable transportation
Ability to be available for a flexible schedule and office locations as needed
Bilingual-Spanish required including reading and writing
Establish and maintain effective working relationships while showing open mindedness and a collaborative spirit
Compatibility with agency purpose, goals, philosophy, and approach
Demonstrates enthusiasm and passion for their work
Utilizes a creative approach to problem solving
Interactions with others reflect a spirit of honesty, humbleness, and self-awareness
Accepts constructive criticism with a positive attitude and willingness to implement change
Ability to work well independently and demonstrate appropriate initiative
Knowledge of trauma informed, client driven, and culturally competent care
Reliable transportation
Must have a California driver license and good driving record
Willing to use own, properly insured, reliable vehicle for the job (mileage reimbursed)
Employment subject to clearances, including background finger printing checks, driving record, tuberculosis testing, and drug testing
Benefits
Generous paid vacation
Paid sick time (6 days)
Paid holidays (14 days)
100% employer paid medical, dental, vision, chiropractic and acupuncture coverage
100% employer paid life insurance
Health and wellness programs
Employee Assistance program
Professional development assistance
Great employee incentive awards program
Training and education assistance
Matched 403b retirement plan
Flexible Spending Account
Paid supervision hours (clinical positions)
Company
Lifeline Community Services
Celebrating 50 years of building self-reliance among youth, adults, and families throughout San Diego County.