Apply on Employer Site

BHC · 1 day ago

Sorelle Lead Host

Charleston, SC

Full-time

Onsite

New Grad, Entry Level

BHC is a hospitality company seeking a Lead Host for their restaurant. The role involves greeting and seating guests, ensuring a professional and gracious service experience, and maintaining smooth service operations.

Hospitality

Responsibilities

Understand and perform job duties to the expectations of Food, and Beverage and Wine manuals

Perform all side work applicable to assigned station

Participate in Pre-Shift meetings and learn new menu items

Welcome all guests and ensure guests receive responsive, professional and gracious service at all times

Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have

Liaise with server to ensure communication at all times about wants and needs of guests

Escort guests to their table. Helps them into their seats

Answers phone and takes reservations

Communicates reservation flow with the back of house

Maintains cleanliness of restaurant entrance

Checks coats and maintains coat check room in a neat and organized manner

Responsible for maintaining the printing and cleanliness of all menus

Posts daily floorplans and side work duties

Stocking supplies i.e.: matches, business cards, toothpicks

Maintain a clean, safe environment all times in the Dining Room and all service stations

Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant employees and guests

Qualification

Communication skillsBasic computer skillsMenu itemsReservation system familiarityHospitality instincts

Required

Must be able to speak, read, write and understand the primary language(s) used in the workplace

Must be able to read and write to facilitate the communication process

Requires good communication skills, both verbal and written

Knowledge of appropriate table settings and service ware

Knowledge of all menu items, prices and general service procedures

Must possess basic computational ability

Must possess basic computer skills

Must be familiar with Open Table or similar reservation system

Must be pleasant, conscientious and professional with excellent hospitality instincts & drive to provide customer service

Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth service operations and quality service

Must be able to stand and exert well-paced mobility at least 8 hours in length

Must be able to exert well-paced ability to maneuver between functions occurring simultaneously

Must be able to exert well-paced ability in limited space

Must be able to lift up to 20 lbs. on a regular and continuing basis

May be required to lift trays of food or food items weighing up to 20 lbs. occasionally

Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, hearing and visual acuity

Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees

Company

BHC

Founded in 2021, BHC is a Charleston, SC-based luxury urban resort destination whose sole purpose is to create meaningful ways for people to connect and share extraordinary experiences.

Founded in 2021