Chicago Trading Company ยท 2 weeks ago
Senior Trade Support Engineer
Chicago, IL
Full-time
Hybrid
Senior Level
$200K/yr - $225K/yrChicago Trading Company is a cutting-edge proprietary trading firm focused on pricing and managing risk. They are seeking a highly motivated Senior Trade Support Engineer to troubleshoot live trading issues, manage incidents, and ensure the stability of production trading systems in a collaborative environment.
Financial ServicesFinTechVenture Capital
Responsibilities
Troubleshoot and resolve live trading system issues, minimizing downtime during outages and communicating status updates to stakeholders
Monitor real-time production environments, respond to anomalies, and escalate as needed
Automate workflows and manual processes using Linux, Python, and Bash to improve operational efficiency
Collaborate directly with traders and developers to relay critical system and software issues, and assist with patching and recovery
Contribute to process improvements, documentation, and knowledge-sharing materials (runbooks, FAQs, retrospectives)
Own incident response, follow up on lessons learned, and drive continuous improvement of support operations
Qualification
Required
Advanced knowledge of Linux; strong troubleshooting experience via CLI
Proficient in Python and Bash scripting for automation
Experience querying databases (SQL, Snowflake)
Prior experience supporting trading systems in a high-pressure, fast-paced environment
Excellent problem-solving and communication skills; comfortable working with technical and non-technical teams
Detail-oriented with a proactive, ownership-driven approach to incident management and process improvement
Benefits
Generous medical coverage
Paid parental leave
Free breakfast and lunch (plus healthy snacks, of course)
Wellness reimbursement
Quarterly recharge days
A variety of other benefits focused on providing the best employee experience
Company
Chicago Trading Company
Chicago Trading Company is a trading firm that provides liquidity and promotes a more efficient marketplace.
Founded in 1995
501-1000 employees
H1B Sponsorship
Chicago Trading Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (35)
2023 (45)
2022 (37)
2021 (23)
2020 (16)
Funding
Current Stage
Late StageLeadership Team
J
Jonathan Grodnick
Chief Executive Officer
Eric Chern
Co-Founder
Recent News
Morningstar.com
2025-11-21
Company data provided by crunchbase