Leybold · 1 week ago
Field Service Engineer - East Coast
Pennsylvania, United States
Full-time
Hybrid
Entry Level
2+ years expLeybold is a company that specializes in industrial vacuum technology, and they are seeking a Field Service Engineer to install, troubleshoot, and maintain vacuum pumps and related equipment in the field. The role involves promoting sales of spare parts and aftermarket services while providing technical support and training to customers.
Machinery ManufacturingManufacturing
Responsibilities
Works closely with local account managers and service organization to increase sales of spare parts and aftermarket services of Leybold and Brand X products and helps to identify and penetrate new accounts within assigned regions
Installs, analyzes, troubleshoots, maintains and services Leybold pumps and related equipment (mechanical and electrical) in the field
Able to achieve budget goals for sales of spares and aftermarket services
Supports new product qualifications and installations
Provides technical advice, assistance and product training to customers
Maintains relations between the customer and the organization on field service and aftermarket sales matters
Determines and recommends which products or services best fit the customers' needs
In conjunction with sales, identifies areas for product improvement or needs for new products. Maintains historical log of site visits and writes trip reports and continues to follow-up on activities to ensure customers’ needs have been satisfied
Assist Sales Channels in selling company’s products & services by providing technical expertise to prospective and established customers
Increases employee’s knowledge of Leybold products in effectively facilitating installation, start-up, and maintenance of related equipment
Helps develop and train additional field service staff
Other duties as assigned
Qualification
Required
2+ years of experience working within field service and automotive or mechanical repair assembly
Associate's Degree in a technical related field
Ability to develop strong customer relationships & promote Aftermarket sales and service
Working knowledge of electronics, electrical systems and mechanical aptitude
Demonstrated sense of urgency to respond to customer requirements
Strong organizational, written and oral communication skills
Works independently with minimal supervision and is a self-starter
Basic computer skills and working knowledge of personal computer environments (i.e. Microsoft office, etc.)
Valid driver's license required
Successful candidate must submit an OSHA Respirator Medical Evaluation Questionnaire and pass a pulmonary function test
Must be able to utilize a full face respirator
Preferred
Cryo or refrigeration experience are a plus. (e.g., vacuum systems, turbopumps, dry pumps, booster pumps, leak detectors, rotary vane pumps, vacuum gauges and cryo pumps)
Benefits
Relocation Assistance
Medical
Dental
Vision
Vacation
Sick
Holiday Pay
401k
Paternal and Maternal leave
Short-term and long-term disability
Company
Leybold
Leybold has written its chapter in industrial history and, not least through the groundbreaking inventions of Wolfgang Gaede.
1001-5000 employees
H1B Sponsorship
Leybold has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (1)
Funding
Current Stage
Late StageRecent News
Company data provided by crunchbase