Apply on Employer Site

Decypher · 5 hours ago

Director of Business Operations

San Antonio, TX

Full-time

Hybrid

Director/Executive

10+ years exp

Decypher is a company focused on improving the health and readiness of America’s service members, veterans, and their families. They are seeking a Director of Business Operations to oversee day-to-day operations, drive profit and growth, and implement best practices while leading change management initiatives.

Information Technology

Responsibilities

Design and lead execution of systems and processes required to refine and optimize Decypher’s operating model, driving successful operational and financial outcomes while enhancing client service

Partner with IT to architect the technology enabling execution of strategic and operating plans

Identify new opportunities that can create value and differentiate Decypher from its competitors

Ensure compliance with Decypher and industry standards and regulations, demonstrating an unwavering commitment to integrity

Lead change management initiatives to drive innovation and transformation across the organization

Own the management and development of talent to drive growth and work with and through the organization’s administrative services / people team to drive a human capital strategy that supports the current and expected trajectory of the business

Foster a culture of continuous improvement and excellence in client care, growth, world-class client experience, and operational efficiency

Qualification

P&L managementFinancial acumenGovernment contractingHealthcare operationsChange managementTeam engagementPublic speakingCoaching skillsInterpersonal skills

Required

Bachelor's degree required

At least 10 years of management experience, preferably in government contracting and/or healthcare or adjacent businesses. Deep knowledge of cross-functional healthcare and/or federal contractor operations with proven success in delivering results

At least 5 years of experience being accountable for P&L of $50M+ through a period of rapid growth and organizational transformation

Strong financial acumen, demonstrated by consistent financial performance in a high growth geographically distributed business model. Our ideal candidate understands the correlation and causation between actions they take and financial results

Demonstrated ability to lead people and get results through others. Consistent track record of managing and driving accountability through effective performance management; leveraging data and insights to prioritize and oversee talent and projects; and leading teams effectively through business model transformation. Strong coaching skills, bias for connection before content, and solid people management competencies (meeting facilitation, team engagement, etc.)

Excellent interpersonal, communication, and public speaking skills, able to effectively engage the organization at all levels re: key business initiatives and communicate effectively to a diverse contingent of stakeholders. Creates a sense of purpose/meaning for the team that generates followership beyond their own personality and engages others to the greater purpose for the organization

Self-reflective and aware of their own limitations and blind spots; leads by example and drives the organization's performance with an attitude of continuous improvement by being open to feedback and self-improvement

An ability to inspire trust and followership in others through compelling influence, powerful charisma, passion in their beliefs, and active drive

Encourages others to share the spotlight and visibly celebrates and supports the success of the team

Clear alignment and personal resonance with Decypher's mission and values