Rimsys · 14 hours ago
Solutions Engineer
Pittsburgh, PA
Full-time
Hybrid
Senior Level
$150K/yr - $190K/yr
5+ years expRimsys is on a mission to improve global health with their Regulatory Information Management software that helps MedTech companies achieve compliance. The Solutions Engineer will work at the intersection of Sales, Implementation, and Customer Success to assist customers in understanding how Rimsys can solve their regulatory challenges and support the sales cycle with tailored demonstrations and solution recommendations.
Business Information SystemsMedical DeviceSoftware
Responsibilities
Partner with Account Executives to conduct discovery and understand customer pain points
Configure and manage sandbox evaluations
Translate regulatory workflows into solution recommendations that align with customer needs
Deliver custom demos and solution walkthroughs aligned to prospect use cases
Present future facing product capabilities and walk prospects through upcoming product enhancements
Build solution narratives that map Rimsys capabilities to business outcomes and ROI
Contribute to RFP and RFI responses by completing technical sections and solution requirements
Prepare and deliver demo presentations aligned to formal evaluation criteria
Support technical evaluation discussions, including data workflows, integrations, and configuration considerations
Walk customers through integration strategy and the technical details of how Rimsys integrates with their systems
Provide structured feedback to Product on recurring requests, gaps, and opportunities
Act as an internal subject matter expert on regulatory processes and real world customer use cases
Support Implementation and Customer Success by delivering tailored demos during onboarding and adoption
Participate in early onboarding conversations to validate solution design and reinforce best practices
Document critical solution details to ensure a smooth handoff from Sales to Implementation
Qualification
Required
5+ years in a Solutions Engineer, Sales Engineer, or similar presales role in an enterprise software company
Strong preference for relevant industry experience working with MedTech, pharma, or life sciences
Ability to translate complex regulatory challenges into simple, clear solution narratives
Skilled at delivering tailored demos, guiding discovery, and engaging stakeholders
Experience working with SaaS platforms that use REST APIs and or webhooks
Self-directed, organized, and comfortable operating in a fast-moving environment
Strong verbal and written communication skills with an ability to adapt to both technical and non-technical audiences
Collaborative and comfortable working cross functionally with Sales, Product, Regulatory, Engineering, Implementation, and Customer Success teams
Empathy – able to hear and understand customer concerns and problems
Problem Solving – able to identify/discern problems and apply known and creative solutions
Relationship management – able to build relationships with key client contacts and search out previously unidentified contacts to expand/strengthen relationships
Communication – establish communication patterns with clients and be able to share their goals, ideas and concerns with the internal teams like Support, Product Development, and Sales
Preferred
Exposure to regulatory affairs processes such as submissions, registrations, UDI, and lifecycle management
Background supporting global regulatory teams or RA or QA software
Experience in high-growth, transformational startup environments
Benefits
Flexible working options (in our Pittsburgh office, remote or hybrid)
Competitive Compensation (base + commission + equity)
Comprehensive medical, dental and vision coverage
Training and resources for personal and career growth
Life insurance benefits
401(k) plan
Generous vacation policy (Unlimited PTO with a minimum 3 weeks OOO)
Weekly social events
Convenient office location with on-site parking for team members in our Pittsburgh office
Company
Rimsys
Rimsys is a provider of Regulatory Information Management (RIM) software for medical technology companies.
11-50 employees
H1B Sponsorship
Rimsys has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
Funding
Current Stage
Early StageTotal Funding
$22.6MKey Investors
Bessemer Venture PartnersAllos Ventures
2024-09-30Series Unknown· $5M
2021-12-02Series A· $16M
2020-08-18Seed· $1.5M
Leadership Team
James Gianoutsos
Founder & CEO
Brad Ryba
Co-Founder & Board Member
Recent News
2025-06-13
Company data provided by crunchbase