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JetBlue · 6 hours ago

Ground Operations Crew

Boston, MA

Full-time

Onsite

Entry Level

$19.17/hr - $19.17/hr

1+ years exp

JetBlue is an airline company seeking a Ground Operations Crew member to ensure efficient loading and unloading of customer bags, operate ground service equipment, and assist with aircraft servicing. The role involves customer interaction and requires the ability to work outdoors in various weather conditions while maintaining safety standards.

Air TransportationTransportation

No H1B

Responsibilities

Operate ground service equipment which includes motor vehicles, tugs, and elevated de-icing equipment

Services aircraft by operating ground service equipment (Potable water truck, ground power unit, tug, aircraft pushback, lavatory truck, deicing truck, etc.)

Works in a ramp environment

Tags, lifts, loads and unloads customer bags (in excess of 100 lbs) from baggage compartment of aircraft and baggage system

Operates external aircraft equipment

Helps prepare cabin for customer boarding and departure, which can include cleaning of seats, seat pockets, floor, galleys and lavatories

Assist customers with special needs, e.g. customers who need assistance in boarding

Guides aircraft to and from aircraft parking locations

Carry a handheld radio and communicate effectively with proper radio etiquette

Occasionally assist with loading and unloading mail, small packages and human remains

Ensure and maintain a safe environment and operation

Other duties as assigned

Qualification

Ground service equipment operationCustomer service experienceValid Driver’s LicenseMicrosoft Office proficiencyFluency in EnglishSafety orientationCommunication skillsTeamworkAdaptability

Required

High School Diploma or General Education Development (GED) Diploma

One (1) year of customer service or sales experience

Must be at least 18 years old

Complete fluency in written and spoken English

Must be able to adhere to JetBlue Uniform Policy Manual Standards

Able to travel and/or work variable hours, flexible shifts, including holidays and weekends

Able to follow safety guidelines

Able to perform under pressure and within fixed time constraints

Able to work in all types of weather conditions

Able to make occasional trips to other locations for training or temporary assignment

Must be able to give and receive verbal communication

Must be able to use handheld radios and headsets to communicate with the cockpit, dispatch, and other crewmembers

Maintaining a positive, good-natured attitude is essential

Ability to handle objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools and be in a position where bending, crouching, kneeling is needed

Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge

Depending on location, may need to acquire and maintain a United States Customs Clearance

Possess and maintain a valid Driver's License and a driving record from the state of your primary residence that meets JetBlue Airways insurance standards

Candidates must complete an assessment that evaluates the job qualifications/characteristics of Adaptability, Safety Orientation, and Teamwork using AI- or statistically-based scoring

Available for occasional overnight travel (10%)

Must pass a pre-employment drug test

Must be legally eligible to work in the country in which the position is located

Authorization to work in the US is required, this position is not eligible for visa sponsorship

For internal candidates, good standing in attendance performance and safety

Preferred

Previous airline experience

Proficient with Microsoft Office suite

Benefits

Access to healthcare benefits

A 401(k) plan and company match

Crewmember stock purchase plan

Short-term and long-term disability coverage

Basic life insurance

Free space available travel on JetBlue

And more

Company

JetBlue

Glassdoor3.7

When JetBlue first took flight in February 2000, our founding goal was to bring humanity back to air travel, and over two decades later, we still put our customers, crewmembers and communities at the center of everything we do.

Founded in 1998

Long Island City, New York, USA

10001+ employees