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State Street · 3 days ago

BRME Incident Issue Program Lead, AVP - State Street Investment Management.

Boston, MA

Full-time

Onsite

Mid, Senior Level

$80K/yr - $140K/yr

5+ years exp

State Street is one of the largest asset managers in the world, and they are seeking an Incident & Issue Program Lead to manage reporting and handling of incidents within State Street Investment Management. The role involves collaborating with business leaders and ensuring timely remediation of operational and regulatory risks.

BankingFinanceFinancial Services

Responsibilities

Support the business in reporting, data capture, handling, and escalation of State Street IM Incidents (i.e. errors, data incidents and client concessions) as well as State Street IM Issues (i.e. an identified deficiency in the design or effectiveness of the control or operating environment)

Review and challenge Incident and Issue content as part of the Reviewer stage of the workflow and broader oversight of both programs to ensure proper alignment between root cause, risk materiality / likelihood, and any required corrective or preventative action

Identify risk and control themes and periodically present to senior managers and governance forums to develop and maintain a clear understanding of any gaps and influence – as needed – remediation

Monitor key risk and performance indicators; escalate any outliers and assist Incident/Issue owners and senior leaders in successfully addressing them

Lead Incident & Issue reporting for senior leaders and governance committees to ensure content is clear, prioritized, and that key themes, preventative action(s), and exceptions/outliers are highlighted for review and action

Maintain deep subject matter knowledge related to business line activities, operating model, industry and regulatory trends, as well as business and technology risks; efficiently and effectively apply this insight into how content, themes, and priorities are framed and actioned

Engage BRME peers, leaders of other risk programs, and partners in the 2nd and 3rd line of defense to further challenge and develop risk and remediation priorities

Establish and maintain productive relationships with key business function leaders; instill confidence by demonstrating credibility and expertise on core programs and services

Educate business stakeholders on Incident and Issue program requirements and expectations

Develop and maintain an State Street IM view of prioritized Archer Incident & Issue technology enhancements; leverage State Street platform owners and program peers to develop consensus of high-value enhancements and coordinate testing as needed

Qualification

Operational risk managementCompliance experienceIncident reportingFinancial services experienceAnalytical skillsMS ExcelPowerPointTeam managementCommunication skillsProblem-solving skills

Required

5+ years of experience in operational risk, compliance, audit, or managing risk in a direct business role supporting an asset manager

5+ years of financial services experience with a large financial services firm or advisory/consulting firm including experience as an internal auditor, risk or compliance officer or related business role actively assessing and managing risk

Independent strategic thinker with an understanding of regulatory, operational, and technology risks in financial services, preferably within investment management function(s)

Strong organizational awareness with ability to facilitate and resolve conflicts; ability to make informed, risk optimized decisions under time pressure

Ability to manage and coach teams to produce efficient and high quality deliverables

Ability to collaborate and drive results within the organization

Excellent written and verbal communication skills, including the ability to adapt to various situations and audiences

Demonstrated analytical and problem-solving skills and ability to work on global cross-functional projects

Strong ability to lead through influence

Excellent skills in MS Excel, PowerPoint, and process mapping tools

Self-motivated professional with the ability to work within deadlines and meet goals