NEOGOV · 4 hours ago
Crash Assistance Responder
Chapel Hill, NC
Full-time
Onsite
New Grad, Entry Level
$50K/yr - $50K/yrNEOGOV is seeking a Crash Assistance Responder to provide essential non-emergency services to the community, focusing on motorist and roadway safety. The role involves responding to non-injury vehicle crash investigations, assisting stranded motorists, and providing traffic direction during events.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Responds to non-injury traffic collisions, interviews witnesses, and gathers information from all involved parties
Conducts preliminary and follow-up investigations and produces reports of non-injury traffic collisions
Assists disabled vehicles and provides roadside support
Directs traffic control and parking assistance during traffic disturbances and special events
Performs various administrative support tasks and other duties as assigned
Qualification
Required
Any combination of work experience, education, and training that would likely provide the required knowledge, skills, and abilities to perform the duties of the job
Minimum high school diploma or GED
Work experience with progressively responsible duties in a customer-service, retail, administrative, or professional office setting
Modern police methods and procedures related to vehicle crash investigations
Understand and apply relevant federal, state, and local laws, regulations, and procedures
Follow all safety rules and regulations of the department and Town
Report writing, record keeping, and interview techniques and procedures
Prioritize tasks effectively and manage time efficiently in a fast-paced environment
Maintain confidentiality
Excellent communication skills and ability to communicate clearly and concisely, both orally and in writing
Interpersonal skills such as active listening, being able to understand and empathize with others, and manage conflict
Demonstrate adaptability and initiative in handling varied situations and working independently as needed
Work outside and drive safely during harsh weather conditions, including temperature extremes
Have enough physical strength and dexterity to perform duties such as helping with pushing or removing cars from the flow of traffic
Must have a valid North Carolina driver's license and ability to maintain insurability
Benefits
Health and Dental Insurance
Retirement Health Savings Plan
Paid Time Off
Local Government Retirement System
Supplemental Retirement Plans
Disability Insurance
Life Insurance
Direct Deposit
Credit Union
Parking is provided free of charge at or near worksites
Annual longevity payment beginning with the 5th year of full or part time regular employment
Tuition assistance is available upon completion of the initial probationary period
Town has a Housing Assistance Program that assists employees secure housing in Town see the following https://www.chapelhillaffordablehousing.org/employee-housing
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase