BoF Careers ยท 9 hours ago
Client Advisor
Los Angeles, CA
Full-time
Onsite
Entry Level
1+ years expAMIRI is a luxury fashion brand seeking an enthusiastic Client Advisor for their SoHo retail location. The Client Advisor will be responsible for delivering exceptional client service, achieving sales goals, and building lasting client relationships through expert product knowledge.
Marketing & Advertising
Responsibilities
Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI) including: Individual Sales Volume, Units per Transaction (UPT) & Average Dollar per Transaction (ADT)
Maintain a strong drive for results and a positive, team first attitude at all times
Ensure a welcoming client-focused environment, which includes offering best in class service in person, over the phone, and through electronic communication
Demonstrate exceptional product knowledge by engaging clients through detailing the craftsmanship and narrative of products
Develop vast and dynamic local and international client book and network; possess ability to grow this book/network
Partner with store and corporate management teams to ensure that each client issue is properly resolved to the benefit of the business
In coordination with management, participate in floor moves, merchandising, visual merchandising, and housekeeping as needed
Assist in preparing, packing, and wrapping merchandise upon request
Participate in all inventory and cycle counts and protect the assets of the Boutique through understanding and complying with operating procedures
Qualification
Required
1+ years Retail Sales and/or Client Service experience in a luxury consumer goods environment
Ability to develop strong and lasting relationships with people through strong communication, organization, and follow-through skills
Strong drive for business results with a passion for creativity, fashion, and the brand
Provide outstanding customer service across all mediums (in-person, written, phone, etc)
Read, count, and write to accurately complete all business and client-related transactions
Ability to prioritize tasks and manage time in a fast-paced environment
Ability to work assigned shifts with reasonable flexibility, including nights, weekends, and holidays as scheduled
Ability to operate all equipment necessary to perform the job (answering phones, operating cash register, using computers) and all other office equipment
Can stand for extended periods, move/handle boxes and bags, must be able to lift at least 30lbs
Willingness to adhere to all company policies, procedures, regulations, and standards
Preferred
High school or equivalent education, preferred
Company
BoF Careers
BoF Careers connects professionals in fashion, beauty and luxury to The Business of Fashion's global marketplace of over 2,000 opportunities.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase