Four Seasons Hotels and Resorts · 6 hours ago
Captain AM- Part Time
Nashville, TN
Part-time
Onsite
Entry Level
1+ years expFour Seasons Hotels and Resorts is a luxury hotel company that emphasizes creating exceptional guest experiences through a world-class employee culture. The role of Captain involves taking ownership of the guest dining experience, ensuring high standards of service and hospitality in the restaurant.
HospitalityHotelLeisureRental PropertyTravel
Responsibilities
Take full ownership of an assigned station and oversee the complete guest dining experience
Welcome guests warmly and deliver consistent, professional, and gracious service throughout each course
Sell and serve food and beverages using approved service techniques, position numbers, and service spiels
Describe menu items, daily features, and changes; answer questions related to food, beverage, and wine offerings
Maintain awareness of table status, pacing, and upcoming courses to ensure seamless service flow
Communicate continuously with Back Servers, Food Runners, Bussers, and kitchen teams to anticipate and meet guest needs
Assist with food expediting to maintain proper timing and coordination with the kitchen
Monitor guest satisfaction after each course and resolve concerns promptly and professionally
Ensure accuracy of guest checks, present them in a timely manner, and process payments efficiently
Coordinate table maintenance, clearing, resetting, and stocking in collaboration with support staff
Maintain a clean, safe, and organized dining room and service stations at all times
Participate in pre-shift meetings and remain current on menu, beverage, and wine updates
Comply with all Bacco Service, Food, Beverage, and Wine Manuals, as well as all federal, state, and local health, safety, and labor regulations
Qualification
Required
High School Diploma or equivalent
Minimum of 1–2 years of fine-dining or comparable food service experience preferred
Must meet minimum legal age requirements to serve alcohol
Strong verbal and written communication skills
Extensive knowledge of food, wine, and beverage offerings
Thorough understanding of fine-dining service standards and procedures
Ability to describe menu items, preparation methods, and pricing using suggestive selling techniques
Proficiency with POS systems and basic computer applications
Strong numerical skills and accuracy in cash and check handling
Professional demeanor, attention to detail, and the ability to lead by example in a team environment
Authorization to work in the United States is required for this role
Benefits
Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Employee discounts for stays at any Four Seasons property worldwide
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Additional property-specific benefits as available
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
Leadership Team
Alejandro Reynal
President and CEO
Sudhakar Veluru
CIO / CTO
Recent News
Canada NewsWire
2025-12-10
2025-12-10
Company data provided by crunchbase