Goodwill of Central Illinois · 2 hours ago
Retail Associate (Full-Time)
Washington, IL
Full-time
Onsite
New Grad, Entry Level
$16/hr - $16/hrGoodwill of Central Illinois is seeking a Retail Associate to assist the store management team in achieving operational goals. The Retail Associate will perform various roles including cashiering, sorting textiles and wares, and managing donations, while maintaining a clean and organized retail environment.
Retail
Responsibilities
Rings up customer orders, maintains a balanced drawer, and follows all cash handling procedures and protocols
Provides general information about Goodwill programs to educate customers and answer questions. Directs all higher-level questions to the appropriate associate or manager
Maintains cleanliness of the sales floor (purge, size, run racks, and merchandise)
Sorts product to identify quality and value (checks for holes, missing buttons, defective zippers, or stains and cleans as needed) and properly barbs, tags, and hangs textiles or wares. Sort textiles (curating for quality)
Produces 100 items per hour for wares/85 items per hour for textiles adhering to Goodwill’s pricing standards and updating daily production tracking sheet
Occasionally uses a pallet jack and regularly uses a conveyor belt
Accepts donations from customers and maintains a clean and clear donation door
Quickly and accurately sorts products and distributes them to appropriate areas
Maintains an efficient working area by ensuring the backroom is clean and organized (all boxes labeled, everything in its place, and a place for everything)
Loads and unloads trucks as needed and regularly uses heavy equipment, including a pallet jack, double stacker, floor scrubber, and hydraulic lift
Develops a keen eye to identify and secure items of value for ClickGoodwill
Stays informed of the market value of merchandise through eBay and other Internet shopping sites to properly tag, itemize, and secure items in totes for ClickGoodwill and educates team of eCommerce high ticket items
Properly, efficiently and carefully pack curated products onto pallets, wraps, and ships totes to ClickGoodwill to meet the store budget regarding totes shipped per week
Scans books received by the store and decides what is sent to ClickGoodwill or displayed at the store location to meet the store budget
Prints inventory sheets and packs, seals, and ships totes for ClickGoodwill
Identifies top sellers and manages a clean, organized, in-store sales-effective display
Checks each rack/cart to ensure quality and value
Properly sizes, merchandises, and purges the sales floor
Maintains a clean and orderly sales floor, puts away carts, and stocks shelves
Runs one textile rack/wares cart per 15 minutes and updates daily production tracking sheet
Qualification
Required
Degree and Credential Requirements- NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development
Customer Focus - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers
Teamwork - Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs
Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill's values
Attention to Detail - Attends to details and pursues quality in accomplishing tasks, including safety awareness
Time Management - Manages one's own time and the time of others effectively
Hard to Very Hard Physical Work - Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Has the ability to move and lift 10-50 pounds
Can manage frequent exposure to moderate noise and temperature variations
Preferred
Technical Knowledge – Has familiarity with computers and relevant software including basic computer and Internet navigation skills
Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world
Mathematical Aptitude - Develops and applies mathematical thinking in order to solve a range of problems in everyday situations
Critical Thinking - Uses judgment and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Benefits
Continuing education and leadership development as well as tuition reimbursement
Discount programs including 20% discount off Goodwill retail stores immediately upon hire
Comprehensive health plan
Generous paid time off (PTO) and paid holidays
Sabbatical and parental leaves
Life, dental and vision insurance
Short- and long-term disability plans
Nationally recognized preventive health and wellness program
Section 125 pretax health spending account, dependent care spending account, and premiums
Retirement planning options with generous company % match
Free mental health support services with up to 15 free counseling sessions for you and your family members
Free nurse health coaching services on-site
Daily pay options available
Company
Goodwill of Central Illinois
Through the sale of donated goods at our stores, Goodwill of Central Illinois is able to fund free programs for the people of central Illinois.
Founded in 1934
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase