NEOGOV · 8 hours ago
911 Records Clerk
Bozeman, MT
Full-time
Onsite
Mid Level
$23.65/hr - $26.10/hr
3+ years expNEOGOV is a company that provides essential support services for Gallatin County’s public safety partners and community members. The 911 Records Clerk is responsible for maintaining, managing, and providing confidential and accurate records for the Bozeman Police Department and other law enforcement agencies, while also assisting the public and processing various records and requests.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Perform data entry of case dispositions, department statistics, and updates to maintain accurate and accessible documentation. Coordinate data entry and reporting with CJIN, NCIC, and the Montana Board of Crime Control
Maintain electronic and manual filing systems for correspondence, case reports, inmate files, fingerprint cards, background checks, reports, and other confidential materials
Enter, query, clear, and cancel records for wanted persons, stolen property, missing persons, and other data; conduct second-party verification checks and complete monthly validation reviews for the Department of Justice
File and maintain Bozeman Police Department and Gallatin County Sheriff’s Office incident reports and Detention Center files
Enter final disposition information from courts into the Records Management System and seal or update records as required by court order
Enter and update criminal warrants and summons in the Warrant Module, ensuring status changes are accurately reflected and probation or bond alerts are maintained
Perform second-party checks on all CJIN/NCIC warrant and protection order entries
Review and redact confidential information before dissemination of reports or public requests; copy, record, and distribute reports, collecting and receipting fees as needed
Run criminal history and background checks for authorized agencies and purposes
Prepare and process court-related discovery requests and subpoenas
Perform local criminal history checks for concealed weapon permit applicants and respond to FBI NICS firearm purchase inquiries
Record and retrieve 911 calls and radio traffic for authorized requests from law enforcement or legal counsel
Respond to public inquiries at the front counter and by phone; assist visitors with warrants, records, concealed weapon permit applications, animal releases, or other public services
Complete driver’s license and vehicle registration queries for officers and authorized staff; enter orders of protection into CJIN as directed
Provide clerical support, including scanning, copying, faxing, and maintaining supply inventories
Provide administrative and reception backup to 911 and Detention staff as assigned
Performs a variety of other duties as assigned by the supervisor. These may include coordinating special projects, assisting other 911 staff, serving court documents, conducting research, compiling reports, and participating in training and continuing education
Qualification
Required
High school diploma or equivalent
At least three (3) years of general office or administrative experience, preferably in a law enforcement or records management environment
CJIN/NCIC certification required within 6 months of hire date
Knowledge of principles and practices of records management and data entry
Knowledge of laws and regulations related to criminal justice information, confidentiality, and records retention
Knowledge of basic functions of city and county law enforcement and judicial systems
Knowledge of operation of office equipment and computer systems (Windows, RMS, CAD, CJIN/NCIC)
Skill in performing accurate data entry and recordkeeping
Skill in communicating clearly and professionally in person, over the phone, and in writing
Skill in applying policies, procedures, and confidentiality requirements appropriately
Skill in managing multiple tasks with attention to detail and accuracy under pressure
Ability to learn and operate specialized law enforcement software systems
Ability to maintain confidentiality of sensitive and restricted information
Ability to interact effectively with law enforcement, other agencies, and the public
Ability to exercise sound judgment in handling sensitive or urgent situations
Benefits
Excellent Medical Health Benefits
Flexible Benefits Plan
Supplemental Medical Coverage
Life Insurance Coverage
Public Employees Retirement System
Sheriffs' Retirement System (SRS)
Supplemental Retirement Benefits
Sick Leave
Vacation Leave
Holidays
Paid Parental Leave (PPL)
Tuition Assistance
Bilingual Pay
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase