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Spaulding Clinical Research, LLC · 14 hours ago

Recruiter and Outreach Specialist

Corporate Headquarters - West Bend, WI 53095

Full-time

Onsite

New Grad, Entry Level

$18/hr - $19/hr

Spaulding Clinical Research, LLC is a clinical research organization seeking a Recruiter and Outreach Specialist. This role involves performing various tasks associated with clinical study activities, including screening potential study subjects and conducting community outreach activities in the West Bend and Milwaukee areas.

ManufacturingMedical Device

Responsibilities

Tasks completed with assistance from Manager of Subject Recruitment or Lead Subject Recruiter

Utilizes tools, processes, and training that enable Spaulding Clinical to develop effective strategies and tactics for subject recruitment and retention

Handles study related in-bound and out-bound telephone calls with potential study subjects and responds to inquiries relating to advertising, referrals and research studies

Utilizes study specific screening scripts to actively recruit and screen potential study participants in accordance with each protocol

Reads protocols, consent forms and volunteer information sheets for a thorough understanding of the study drug and procedures

Keeps abreast of SOPs, related FDA, Good Clinical Practice (GCP) and ICH guidelines, state and national laws and ethical standards

Promote Spaulding Clinical’s research services in the community by engaging with individuals and organizations at various outreach locations and events

Serve as the first point of contact for potential participants, clearly explaining what it means to join a study, including time commitments and procedures (e.g., providing blood and urine samples)

Assist with planning and supporting community events that showcase Spaulding Clinical’s research opportunities

Collaborate with the Recruitment team by providing feedback or ideas for outreach/ marketing materials such as flyers, posters, or digital content based on community engagement experiences

Proactively identifies project challenges, problems, and/or potential efficiencies and communicates these appropriately to the Manager of Subject Recruitment

Designs and maintains tools to ensure proper recruitment for research studies

Ensure that the Manager of Subject Recruitment is updated and aware of any issues that arise in the Recruitment Department

Ensure daily primary goals of Recruitment are met appropriately and that downtime is always filled with productive activities as assigned by the Manager of Subject Recruitment

Work professionally with colleagues to achieve departmental goals as delegated

Able to demonstrate effective professionalism, and problem-solving skills

Trains staff in processes and procedures as needed

Other functions as directed and delegated

As required for study or site needs and if trained and delegated may be assigned study procedures such as obtaining participant information/histories/questionaries/meals/vital signs/EKGs/drug administration/specimen collection/luggage searches

Qualification

Community outreachClinical study knowledgeAnalytical skillsInterpersonal skillsProblem-solving skillsComputer skillsProfessionalismEnglish language proficiencyOrganizational skillsTime management

Required

High School Diploma/Equivalent Required

Friendly, approachable, and outgoing personality with strong interpersonal and communication skills

Self-starter who can work independently while on the road

Demonstrates strong analytical, problem-solving skills

Ability to read, write and interpret the English language

Excellent verbal communication skills including active listening ability

Detail oriented, good organizational traits

Must be self-motivated, results oriented, multi-tasking, quick learner, respond to the urgent needs of the team and show a strong track record of meeting deadlines

Proficient computer skills: inclination to adopt technology to maximize efficiency

Basic knowledge of medications, general medical diagnosis, and medical terminology

Excellent time management and organizational skills

Demonstrates ability to adapt to a rapidly changing study environment

Portrays professionalism in all interactions at Spaulding Clinical

Must possess a valid Wisconsin driver's license (or valid license from state of residence)

Must maintain an acceptable driving record and provide proof of current auto insurance

Must be able to drive for extended periods of time to outreach locations within assigned territory (e.g., Milwaukee and West Bend areas)

Must be able to transport outreach materials and supplies as needed

Ability to sit, stand, walk, reach with hands and arms, and use hands along with fingers, to handle or feel

Ability to lift and/or move up to 25 pounds

Specific vision abilities required by this job include clarity of vision both near and far