Berkheimer ยท 4 hours ago
Inbound Customer Service Representative
Bangor, PA
Full-time
Hybrid
New Grad, Entry Level
$15.20/hr - $15.20/hrBerkheimer Tax Innovations is hiring Inbound Customer Service Representatives to join their team in Bangor, PA. The role involves answering inbound phone calls, researching issues, and providing solutions to taxpayers while maintaining positive communication and meeting production goals.
FinanceFinancial ServicesOffice Administration
Responsibilities
Answer incoming phone calls in a busy call-center environment
NO COLD CALLING!
Maintain positive & timely communication with customers
Use problem solving skills to answer difficult taxpayer inquiries
Exhibit patience & understanding when handling taxpayer issues
Navigate & research between numerous accounts & software programs
Meet personal, company, & client production goals
Qualification
Required
Ability to answer incoming phone calls in a busy call-center environment
Maintain positive & timely communication with customers
Use problem solving skills to answer difficult taxpayer inquiries
Exhibit patience & understanding when handling taxpayer issues
Navigate & research between numerous accounts & software programs
Meet personal, company, & client production goals
Benefits
NEW HIRE BONUS!
On the job, paid training to help you succeed
Medical, Dental, Vision & Life Insurance
Paid Holidays, Vacation, Sick, and Personal Time
Wellness Program including physical, emotional, and financial wellness
401(k) with Profit Sharing
Employee Assistance Program
Voluntary Benefit Plans
FSA & HSA Options
Casual business work environment
Company
Berkheimer
Berkheimer is an administration company that offers tax services for businesses and organizations.
Founded in 1936
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase