Paradigm Oral Health ยท 2 hours ago
Scheduling Coordinator
Northborough, MA
Full-time
Onsite
Entry Level
1+ years expParadigm Oral Health is an elite oral surgery practice committed to exceptional patient care and service. They are seeking a Scheduling Coordinator to provide concierge level customer service, manage patient flow, and assist with scheduling and preparing patient charts.
DentalHealth CareHospitalHospitalityMedical
Responsibilities
Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication
Greets patients and visitors immediately upon arrival with a friendly demeanor
Answers the phone promptly with a smile
Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms
Prepares a daily schedule for each provider
Prepares patient charts
Manages patient flow to reduce patient wait time
Assists patients as necessary
Maintains reception area in a neat and orderly condition
Maintains professional relationship with referring offices
Maintains confidentiality of all information in accordance with HIPAA
Performs other related duties as assigned
Qualification
Required
High school diploma or equivalent required
One year of customer service experience required
Understanding of dental terminology
Friendly, inviting, and professional personality and presence
Basic office skills such as typing and filing
Good organizational skills
Attention to detail
Preferred
Previous oral surgery experience is a plus but not required
Benefits
Medical (including Virtual Care), Dental, and Vision Coverage
Employee Assistance Program (EAP)
Uniforms/Scrubs provided
Competitive pay, Bonus potential, and annual merit reviews
401(k) Plan w/Company Match
Health Savings Account (HSA) with HDHP health plans
Basic and Supplemental Life Insurance
Spouse and Child Life Insurance
Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
Long and Short Term Disability Plans
Company
Paradigm Oral Health
Paradigm Oral Health is dedicated to providing clinically excellent, patient focused oral health care with exceptional outcomes.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Varagon Capital Partners
2022-09-22Acquired
2021-07-14Debt Financing
Leadership Team
David Rallis
Chief Executive Officer
Karley Krcilek, SHRM-SCP
Chief People Officer
Company data provided by crunchbase