Baseline Fitness ยท 2 hours ago
Part Time Customer Service Representative: Friday-Monday (8am-5pm)
Waterloo, IA
Part-time
Onsite
New Grad, Entry LevelBaseline Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States. They are seeking a Customer Service Representative responsible for new member sales and creating a positive member experience by providing superior customer service to members and guests.
FitnessWellness
Responsibilities
Greet/meet potential members, providing a great customer experience
Handle front desk related tasks:
Answering phone calls in a polite and friendly manner to assist with questions or concerns
Taking info calls and tours
Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed
Help maintain the neatness/cleanliness of the club
Qualification
Required
Honesty and good work ethic
Strong customer service skills
Basic computer proficiency
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Company
Baseline Fitness
Baseline Fitness is fitness company that provides training and advice for a healthy lifystyle.
Founded in 2009
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-02-22Acquired
Recent News
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