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Taylor Crane & Rigging · 7 hours ago

Irontime Sales Customer Service Rep

Coffeyville, KS

Full-time

Onsite

New Grad, Entry Level

$27K/yr - $43K/yr

Taylor Crane & Rigging Inc. is seeking a Sales Customer Service Rep to maintain customer satisfaction while generating sales. The role involves acting as a liaison between customers and the company, assisting with various inquiries related to orders, billing, and product information.

Freight ServiceLogisticsRailroadService IndustryTransportation

Responsibilities

Researching and posting items for sale online and on social media company accounts

Attracts potential customers by answering product and service questions; suggesting information about other products and services

Organize and gather detailed information about inventory for posting online on various sales sites

Organize and maintain the warehouse and inventory

Opens customer accounts by recording account information

Maintains customer records by updating account information

Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Contributes to team effort by accomplishing related results as needed

Performs other duties as assigned by the department manager