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American Equipment · 2 hours ago

Customer Service Representative

Charlotte, NC

Full-time

Onsite

New Grad, Entry Level

$23/hr - $24/hr

American Equipment Holdings is a leading service provider in the rigging and below-the-hook industry. They are seeking a Customer Service Representative to drive sales, build customer relationships, and provide exceptional service while promoting their range of products.

ConstructionIndustrialMachinery Manufacturing

No H1B

Responsibilities

Engage with potential and existing customers to understand their requirements and provide tailored solutions

Conduct outbound calls and follow-up on leads generated through marketing efforts

Prepare and present quotes, proposals, and product information to clients

Collaborate with the sales team to develop strategies for increasing revenue and market share

Maintain accurate records in the CRM system, tracking customer interactions and sales progress

Provide technical support and product knowledge to customers to facilitate informed purchasing decisions

Stay updated on industry trends, competitor offerings, and market conditions

Qualification

Customer engagementSales strategiesCRM proficiencyTechnical supportCommunication skills

Required

Engage with potential and existing customers to understand their requirements and provide tailored solutions

Conduct outbound calls and follow-up on leads generated through marketing efforts

Prepare and present quotes, proposals, and product information to clients

Collaborate with the sales team to develop strategies for increasing revenue and market share

Maintain accurate records in the CRM system, tracking customer interactions and sales progress

Provide technical support and product knowledge to customers to facilitate informed purchasing decisions

Assist in the development of marketing materials and participate in trade shows as needed

Stay updated on industry trends, competitor offerings, and market conditions

Proof of right to lawfully work in the United States required

Benefits

Competitive wages

Attractive benefit offerings

Abundant training offerings

Company

American Equipment

The uptime solutions company.

Founded in 1969

South Salt Lake, Utah, USA

501-1000 employees

https://amquipinc.com/

Funding

Current Stage

Late Stage

Recent News

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