Limitless East Marketing ยท 5 hours ago
Customer Service Specialist
Rochester, NY
Full-time
Onsite
New Grad, Entry LevelLimitless East Marketing is seeking a dedicated and passionate Customer Service Specialist to join their dynamic team. In this pivotal role, you will assist customers with inquiries, provide solutions to issues, and enhance overall customer satisfaction.
Marketing & Advertising
Responsibilities
Answer incoming customer calls and emails promptly and professionally
Provide detailed information about products and services to customers
Assist customers with order placements and modifications
Address customer inquiries and resolve issues effectively and efficiently
Maintain customer accounts by updating information and processing service requests
Document customer interactions and transactions accurately
Qualification
Required
High school diploma or equivalent
Proven experience in a customer service role or similar position
Exceptional communication skills, both verbal and written
Strong problem-solving skills and the ability to think on your feet
Proficiency in using customer service software and Microsoft Office Suite
Ability to work collaboratively within a team environment
Preferred
Bachelor's degree
Benefits
A supportive and welcoming team environment.
Opportunities for professional growth and development.
Competitive compensation and benefits package.
Company
Limitless East Marketing
At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand.
Founded in 2015
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase