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BoF Careers · 6 hours ago

Gap Inc. Director, Talent Acquisition Operations

San Francisco, CA

Full-time

Onsite

Director/Executive

$182K/yr - $237K/yr

Gap Inc. is a company that bridges the gaps in the world through its various brands. They are seeking a strategic leader for the Director of Operations, Talent Acquisition role to drive talent acquisition strategies and enhance the candidate experience through innovative practices and operational excellence.

Marketing & Advertising

Responsibilities

Lead transformation efforts by connecting strategy to operations, enabling agility, impact, and excellence across the Talent Acquisition ecosystem

Build strategic partnerships across HQ functions and cross-functional teams to drive integrated, culturally relevant TA initiatives with a Field-First mindset

Align TA processes with enterprise goals through structured cadence reviews that ensure accountability, timely execution, and measurable impact

Embed inclusive hiring practices and psychological safety to ensure equitable candidate experiences and diverse pipelines

Oversee daily recruitment operations including sourcing, candidate assessment, onboarding, and stakeholder alignment to ensure seamless execution

Own planning cycles including Annual Operating Plan (AOP), Long Range Planning (LRP), Goal Setting, calendaring, and performance tracking (e.g., hiring metrics, SLAs)

Advise TA Operations and TALT teams to identify and remove barriers, fostering empowerment, enablement, and operational agility

Drive budget design, strategic vendor management, and contract optimization to drive cost-effective, compliant, and high-performing partnerships

Analyze organizational training needs and collaborate with HR partners to implement learning solutions that address capability gaps and escalated issues

Leverage recruitment data and platforms (e.g., Excel, Workday) to inform forecasting, reporting, and strategic decision-making

Pilot and scale innovative hiring solutions including virtual assessments and skills-based frameworks to meet evolving business needs

Support Head of Talent Acquisition with strategic projects including Board and Senior Leadership presentations, stakeholder communications, and executive forums

Qualification

Talent acquisition strategyRecruitment technologiesData analyticsOperational executionInclusive hiring practicesBudget designStakeholder communicationsCross-functional initiativesStrategic partnershipsEmerging technologiesPsychological safetyTeam effectiveness

Required

Proven success driving talent strategy, workforce planning, and operational execution across large, matrixed organizations

Deep expertise in recruitment technologies, data analytics, and systems optimization to support scalable, high-impact solutions

Strong business acumen with a track record of aligning talent and operational strategies to enterprise growth objectives

Led complex, cross-functional initiatives that enhanced agility, efficiency, and team effectiveness across diverse stakeholder groups

Built collaborative partnerships with senior leaders and high-performing teams, fostering accountability and delivering enterprise-wide results

Applied innovative thinking to solve abstract challenges, translating business needs into practical, measurable solutions

Continuously explored emerging technologies and methodologies to elevate candidate experience and operational performance

Benefits

Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.

One of the most competitive Paid Time Off plans in the industry.

Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.

Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.

Employee stock purchase plan.

Medical, dental, vision and life insurance.