Midland States Bank · 4 hours ago
Teller
Rockford, IL
Full-time
Onsite
New Grad, Entry Level
$17.50/hr - $17.50/hrMidland States Bank is a unique banking institution focused on personalized customer service and community empowerment. The Teller position involves processing banking transactions, managing a cash drawer, and providing exceptional customer service while adhering to banking regulations.
BankingFinanceFinancial ServicesWealth Management
Responsibilities
Provides customer service, processing both business and individual banking transactions; manages a cash drawer, cross-sells bank services
Responsible for comprehensive, prompt and efficient customer transactions
Trial balances cash drawer throughout the day
Balances and rolls the drawer for the day at close of shift, comparing the balance to the system balance
Reports any discrepancies to the supervisor as necessary
Institutional knowledge of banking
Receive cash and checks for deposit, verifying amounts, looking at endorsements and reviewing checks for possible fraud including holds
Examines cash carefully to guard against counterfeit bills
Cashes checks for customers in accordance with bank policy
Enters transactions into computer system and issues receipts
Assists customers with transactions and ATM operations
Provides accurate customer service to include balancing cash drawer throughout the day to reduce and eliminate teller differences
Understanding basic knowledge of deposit and lending products & services
Able to identify correct product types through needs-based questioning allowing them to build and deepen customer relationships
Consistently demonstrates knowledge of bank products and services through referring products and services to corresponding business partners, assist customers on electronic services and entering opportunities into the customer information software
Serves as relief and /or backup teller in other locations of Midland States Bank
Timely completion of all assigned learning activities
Actively participate in weekly huddles and one on one coaching sessions
Demonstrates and models Midland States Bank core values that support the bank’s culture
Participate in bank sponsored community activities
The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed
May require work in a Midland office to ensure collaboration and support of internal and external customers
Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA)
Other duties as assigned
Qualification
Required
Minimum Requirement: High School Diploma
Stand for extended periods of time
Ability to lift and transport coin and currency bags as required (bags may weigh between 25lbs and 50lbs)
Institutional knowledge of banking
Receive cash and checks for deposit, verifying amounts, looking at endorsements and reviewing checks for possible fraud including holds
Examines cash carefully to guard against counterfeit bills
Cashes checks for customers in accordance with bank policy. Enters transactions into computer system and issues receipts
Assists customers with transactions and ATM operations
Provides accurate customer service to include balancing cash drawer throughout the day to reduce and eliminate teller differences
Understanding basic knowledge of deposit and lending products & services
Able to identify correct product types through needs-based questioning allowing them to build and deepen customer relationships
Consistently demonstrates knowledge of bank products and services through referring products and services to corresponding business partners, assist customers on electronic services and entering opportunities into the customer information software
Serves as relief and /or backup teller in other locations of Midland States Bank
Timely completion of all assigned learning activities
Actively participate in weekly huddles and one on one coaching sessions
Demonstrates and models Midland States Bank core values that support the bank's culture
Participate in bank sponsored community activities
The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed
May require work in a Midland office to ensure collaboration and support of internal and external customers
Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA)
Preferred
Multilingual speakers are encouraged to apply
Benefits
Comprehensive healthcare
Well-being benefits
Paid family leave
Generous paid time off
Banking perks
Employee Stock Purchase Plan
401K plan with company match
Opportunity to participate in our Non-Qualified Deferred Compensation plan
Company
Midland States Bank
Midland States Bank is a community-based financial holding company.
Founded in 1881
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$55.33M2016-05-25IPO
2015-06-04Debt Financing· $55.33M
Leadership Team
Jeffrey Ludwig
President and CEO
Eric Lemke
Chief Financial Officer
Recent News
Midland States Bancorp, Inc.
2025-12-01
Midland States Bancorp, Inc.
2025-11-07
Midland States Bancorp, Inc.
2025-11-04
Company data provided by crunchbase