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Midland States Bank · 10 hours ago

Part-Time Teller

Diamond, IL

Full-time, Part-time

Onsite

New Grad, Entry Level

$17.50/hr - $20/hr

Midland States Bank is a unique financial institution with a commitment to personalized customer service and community empowerment. They are seeking a Part-Time Teller to provide customer service, process banking transactions, and manage a cash drawer while cross-selling bank services.

BankingFinanceFinancial ServicesWealth Management

Responsibilities

Provides customer service, processing both business and individual banking transactions; manages a cash drawer, cross-sells bank services

Responsible for comprehensive, prompt and efficient customer transactions

Trial balances cash drawer throughout the day

Balances and rolls the drawer for the day at close of shift, comparing the balance to the system balance

Reports any discrepancies to the supervisor as necessary

Receive cash and checks for deposit, verifying amounts, looking at endorsements and reviewing checks for possible fraud including holds

Examines cash carefully to guard against counterfeit bills

Cashes checks for customers in accordance with bank policy

Enters transactions into computer system and issues receipts

Assists customers with transactions and ATM operations

Provides accurate customer service to include balancing cash drawer throughout the day to reduce and eliminate teller differences

Understanding basic knowledge of deposit and lending products & services

Able to identify correct product types through needs-based questioning allowing them to build and deepen customer relationships

Consistently demonstrates knowledge of bank products and services through referring products and services to corresponding business partners, assist customers on electronic services and entering opportunities into the customer information software

Serves as relief and /or backup teller in other locations of Midland States Bank

Timely completion of all assigned learning activities

Actively participate in weekly huddles and one on one coaching sessions

Demonstrates and models Midland States Bank core values that support the bank’s culture

Participate in bank sponsored community activities

The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed

May require work in a Midland office to ensure collaboration and support of internal and external customers

Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA)

Other duties as assigned